Receptionist

Orr & Reno; Concord (NH); On-site; USD 34,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401(k)

Paid vacation

Paid holidays

Paid sick leave

Paid sick leave

Job summary

A Concord law firm is seeking a full-time Receptionist to deliver exceptional customer service while managing front-of-house operations. Responsibilities include handling phone calls, greeting guests, and assisting with administrative tasks for the Finance Department. The ideal candidate should possess strong interpersonal skills and prior reception experience, but training will be provided. The firm offers a competitive salary and a comprehensive benefits package, emphasizing a collegial work culture.

Qualifications

• Prior reception experience in an office environment preferred.
• Dependable with excellent interpersonal skills.
• Ability to manage confidential client information securely.
• Proficient with Microsoft Office and standard office equipment.

Responsibilities

• Project a professional image while serving clients and guests.
• Answer incoming calls and greet guests courteously.
• Assist Finance Department with client records and billing.
• Assist with scanning, entering client records, and billing reminders.

Skills

Interpersonal skills

Customer service

Multi-line phone system handling

Microsoft Office proficiency

Office software

Tools

Microsoft Office

Job description

Orr & Reno, P.A., a Concord law firm, is seeking a full-time Receptionist to join our team. Key responsibilities include projecting a professional image while providing exceptional customer service to clients, guests and other employees; answering incoming phone calls; and greeting guests in a professional and courteous manner. The successful candidate will also be extremely dependable, possess excellent interpersonal and customer service skills, have the ability to handle a multi-line phone system, be able to host large groups of clients in multiple conference rooms, and understand the importance of protecting confidential client information. This position serves as a coordinator for our “front of house” operations, so the ideal candidate will be someone who can take ownership of the firm’s public spaces and ensure that they are well-maintained. Knowledge of and a proficiency with Microsoft Office programs and standard office equipment is also required. This team member also assists with various projects to support our Finance Department and/or legal team. Examples of such projects include, but are not limited to, assisting with scanning, entering new client records into our client database, and processing monthly reminder statements for billing.

The ideal candidate will have prior reception experience within an office environment, although we are willing to invest time in training the right candidate.

Orr & Reno offers a competitive salary and benefits package, which includes medical, dental, life, 401(k), paid vacation, paid holidays, and paid sick leave. Since 1946, our firm has distinguished itself by providing clients with high-quality legal services while offering market-competitive compensation and comprehensive benefits, a collegial and team-based approach to practice, excellent employee and attorney retention, and a unique emphasis on fostering a friendly and positive work culture. Orr & Reno is an equal opportunity employer.

Please include a cover letter and résumé when submitting to:

PO Box 3550

Concord, NH 03302-3550

Fax: [phone]