Receptionist

AmSurg; Columbus (OH); On-site; USD 36,000 - 54,000; Full time

Job summary

AmSurg in Columbus, OH is looking for an organized Administrative Assistant to welcome patients, collect IDs and insurance, and ensure documentation is complete and signed.

Responsibilities include updating patient accounts, recording payments in the billing system, collecting copays, handling deposits, and managing office mail. Proficiency in Microsoft Excel and Outlook is required, with strict confidentiality of patient information.

Qualifications

• Strong knowledge of Microsoft Excel and Outlook.

Responsibilities

• Welcomes patients and visitors by greeting them in person or on the telephone
• Collects patient identification cards
• Collects patient insurance information
• Ensures that documentation is completed and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles as needed
• Records payments in the billing system or log as required
• Issues receipts for payments received
• Balances upfront collections at the end the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed
• Maintains business office inventory and equipment by checking stock to determine inventory level
• Receives and opens office mail as needed
• Takes deposits to the bank as needed
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
• Attends all required education
• Regular and predictable attendance required
• Performs other miscellaneous duties as assigned

Tools

Microsoft Excel

Microsoft Outlook

Job description

ESSENTIAL DUTIES, TASKS and RESPONSIBILITIES

• Welcomes patients and visitors by greeting them in person or on the telephone
• Collects patient identification cards
• Collects patient insurance information
• Ensures that documentation is completed and all necessary documents are signed by the patient
• Updates patient accounts by recording personal and financial information in the revenue management system
• Collects copayments and deductibles as needed
• Records payments in the billing system or log as required
• Issues receipts for payments received
• Balances upfront collections at the end the shift
• Notifies clinical when patient is ready to proceed to the clinical area
• Accepts deliveries to the ASC, as needed
• Maintains business office inventory and equipment by checking stock to determine inventory level
• Receives and opens office mail as needed
• Takes deposits to the bank as needed
• Protects patients' rights by maintaining confidentiality of personal and financial information
• Prepares patients charts for the following day
• Maintains strict adherence to the center’s policies and procedures; reports needed changes and discrepancies
• Strong knowledge of Microsoft Excel and Outlook
• Attends all required education
• Regular and predictable attendance required
• Performs other miscellaneous duties as assigned