Receptionist

US Oncology Inc.; Colorado Springs (CO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health plan

Dental & Vision

Wellness program

Health Savings Account

Flexible Spending Accounts

401(k)

Life insurance

Disability insurance

Employee Assistance Program

PTO & holidays

Tuition reimbursement

Critical illness insurance

Job summary

Rocky Mountain Cancer Centers in Colorado Springs at our Penrose location is seeking a friendly Receptionist to greet patients, verify demographics and insurance, collect basic co-pays, and keep the lobby running smoothly.

In this role you will register new patients, route inquiries, and support nursing staff by notifying arrivals, updating charts, and maintaining confidentiality. Strong communication and computer skills are essential in a medical office.

Qualifications

• Minimum qualifications: High school diploma or equivalent required.
• Minimum one year office experience, preferably in a medical setting.
• Must have excellent communication skills, written and verbal. Proficiency with computer systems a requirement. Microsoft (Outlook, Word, and Excel) a plus.

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver's license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and prints schedules as needed.
• Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.
• Distribute condolence cards to patients families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no shows and forwards for patient notification.
• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover for other front office functions as requested

Skills

Excellent communication skills

Written and verbal communication

Customer service mindset

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Computer systems

Job description

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Receptionist in Colorado Springs at our Penrose location.

We realize that it sounds cliché but it is true - taking care of cancer patients is a calling. It’s much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment.

No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient’s hand, or a scheduler on the phone finding an appointment that fits into a patient’s schedule, we are deeply connected to our patients and do what we can to help.

If this sounds like you, we’d love to have you join our team.

Salary Range: $18.00-$20.00

Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: Health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous and professional manner.


• Obtain all appropriate forms as required.


• Obtain demographic and insurance information. Obtain copy of patient’s insurance cards and current driver's license for file.


• Update demographic and insurance information as needed in the system.


• Register all new patients into the system.


• Notify nursing staff of patient arrivals, placing charts in appointment order.


• Assist in preparing charts for next day’s appointments and prints schedules as needed.


• Collect co-pays, deductible and other out of pocket amounts at time of visit. Issues receipts if necessary.


• Distribute condolence cards to patients families as requested.


• Maintain lobby area in a neat and orderly manner.


• Identify no shows and forwards for patient notification.


• Demonstrate an understanding of patient confidentiality to protect the patient and clinic/corporation.


• Follow policies and procedures to contribute to the efficiency of the front office.


• Cover for other front office functions as requested

Qualifications

Minimum Qualifications: High school diploma or equivalent required. Minimum one year office experience, preferably in a medical setting. Must have excellent communication skills, written and verbal. Proficiency with computer systems a requirement. Microsoft (Outlook, Word, and Excel) a plus.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires manual and finger dexterity, and eye-hand coordination for computer work. Occasionally lifting files or paper weighing up to 30 pounds. Requires corrected vision and hearing to normal range for telephone contacts.

All qualified candidates are required to pass a background check and non-Federal drug test (which excludes marijuana) post offer of employment and prior to hire.

Candidates will be required to show proof of being vaccinated against influenza upon commencing employment. Reasonable accommodations will be considered on a case-by-case basis for exemptions to this requirement in accordance with applicable law.

This job posting will remain open until we have identified an adequate applicant pool.