Receptionist

The US Oncology Network; Colorado Springs (CO); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Health plan

Dental plan

Vision plan

401(k)

Life insurance

PTO & holidays

Tuition reimbursement

Job summary

Rocky Mountain Cancer Centers in Colorado Springs is seeking a Receptionist at our St. Peregrine location to greet patients and manage front desk operations.

The role supports scheduling, registration, insurance verification and helping patients navigate visits with professionalism and compassion. The position offers a consistent schedule and benefits.

Qualifications

• High school diploma or equivalent required.
• Minimum one year of office experience, preferably in a medical setting.
• Excellent communication skills, written and verbal.
• Proficiency with computer systems required.
• Microsoft Office (Outlook, Word, Excel) a plus.

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous, and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information; obtain copy of the patient’s insurance cards and current driver’s license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and print schedules as needed.
• Collect co‑pays, deductible and other out‑of‑pocket amounts at time of visit; issue receipts if necessary.
• Distribute condolence cards to patients’ families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no‑shows and forward for patient notification.
• Demonstrate understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover other front office functions as requested.

Skills

Communication skills

Office experience

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Overview

Rocky Mountain Cancer Centers, Colorado's largest and most comprehensive provider of cancer care has an exciting opportunity for a Receptionist in Colorado Springs at our St. Peregrine location. We realize that it sounds cliché but it is true -- taking care of cancer patients is a calling. It’s much more than a job. Each of us has a unique story that brought us to Rocky Mountain Cancer Centers (RMCC), but those stories usually share common themes of care, compassion, and commitment. No matter the role each RMCC team member serves in, the goal is the same: to provide the best care possible for each and every one of our patients. Whether we are a nurse holding our patient’s hand, or a scheduler on the phone finding an appointment that fits into a patient’s schedule, we are deeply connected to our patients and do what we can to help.

Salary Range: $18.00-$20.00. Pay is based on several factors including but not limited to education, work experience, certification, etc. As of the date of this posting, in addition to your salary, RMCC offers the following benefits for this position, subject to eligibility requirements: health, dental, and vision plans; wellness program; health savings account; flexible spending accounts; 401(k) retirement plan; life insurance, short-term disability insurance; long-term disability insurance, Employee Assistance Program; PTO, holiday pay, tuition reimbursement, and employee paid critical illness and accident insurance.

Responsibilities

• Greet patients and visitors into the clinic in a prompt, courteous, and professional manner.
• Obtain all appropriate forms as required.
• Obtain demographic and insurance information; obtain copy of the patient’s insurance cards and current driver’s license for file.
• Update demographic and insurance information as needed in the system.
• Register all new patients into the system.
• Notify nursing staff of patient arrivals, placing charts in appointment order.
• Assist in preparing charts for next day’s appointments and print schedules as needed.
• Collect co‑pays, deductible and other out‑of‑pocket amounts at time of visit; issue receipts if necessary.
• Distribute condolence cards to patients’ families as requested.
• Maintain lobby area in a neat and orderly manner.
• Identify no‑shows and forward for patient notification.
• Demonstrate understanding of patient confidentiality to protect the patient and clinic/corporation.
• Follow policies and procedures to contribute to the efficiency of the front office.
• Cover other front office functions as requested.

Qualifications

Minimum Qualifications: High school diploma or equivalent required. Minimum one year office experience, preferably in a medical setting. Must have excellent communication skills, written and verbal. Proficiency with computer systems a requirement. Microsoft Office (Outlook, Word, and Excel) a plus.

Physical Demands

The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; stooping, bending and stretching for files and supplies; the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear; requires manual and finger dexterity, and eye‑hand coordination for computer work; occasionally lifting files or paper weighing up to 30 pounds; requires corrected vision and hearing to normal range for telephone contacts.

Eligibility & Screening

All qualified candidates are required to pass a background check and non‑Federal drug test (which excludes marijuana) post offer of employment and prior to hire.