Receptionist

Colonial-Park-Rehabilitation-and-Nursing-Center; City of Rome (NY); On-site; USD 22,000 - 25,000; Full time

Job summary

Colonial Park Rehabilitation and Nursing Center in Rome, New York, is seeking a warm and welcoming Receptionist to join our team. You will greet guests, manage the front desk, and support our community with professional, compassionate service.

Key responsibilities include handling a console telephone switchboard, directing visitors, assisting the sales/marketing and business office teams, and ensuring a courteous atmosphere for residents and families.

Qualifications

• Experience with hospitality, seniors, healthcare, and service delivery.
• Strong verbal and written communication skills.
• Ability to work well with others in a fast-paced dynamic environment.

Responsibilities

• Operate a console telephone switchboard to relay calls and greet visitors.
• Provide exemplary customer service in a friendly and professional manner.
• Manage the lobby area and greet community visitors, supporting sales/marketing and business office teams.
• Represent the community to visitors and callers professionally and courteously.
• Greet visitors at the front desk and maintain a warm atmosphere.

Skills

Hospitality experience

Customer service

Communication skills

Teamwork

Job description

Receptionist

Colonial Park Rehabilitation and Nursing Center

Rome, New York

Dignity, Comfort, and Support

We are seeking a warm and welcoming Receptionist to join our team at Colonial Park Rehabilitation and Nursing Center, a vintage eighty-bed ranch-style facility nestled in the heart of Central New York. Our picturesque surroundings and homelike atmosphere make us the perfect place for individuals to receive specialized care and support.

Job Summary:

As a Receptionist at Colonial Park Rehabilitation and Nursing Center, you will play a vital role in providing exceptional customer service to our guests, visitors, and community. Your warm and professional demeanor will set the tone for our guests' experience, ensuring they feel comfortable and supported throughout their stay.

Responsibilities:

• Operate a console telephone switchboard to relay incoming, outgoing, and interoffice calls, while greeting and receiving visitors and directing them as appropriate.
• Provide exemplary customer service in a friendly and professional manner, addressing questions and concerns of prospective or current residents and families.
• Manage the lobby area and graciously greet community visitors, providing support to the sales/marketing and business office teams.
• Represent the community to visitors and callers in a professional, pleasant, and courteous manner, ensuring their needs are directed to the appropriate person.
• Greet visitors at the community's front reception desk and maintain a warm and welcoming atmosphere.

Necessary Skills/Qualifications:

• Experience with hospitality, seniors, healthcare, and service delivery.
• Customer Service/Hospitality background-emphasis highly preferred.
• Strong verbal and written communication skills required.
• Ability to work well with others in a fast-paced dynamic environment.

We Offer:

• Competitive Compensation $16.50/HR
• Professional Growth & Stability
• Innovative Training Programs
• And much more!

Equal Opportunity Employer –M/F/D/V