Receptionist

Elm Manor Nursing and Rehabilitation; City of Canandaigua (NY); On-site; USD 19,000 - 30,000; Part time

Job summary

Elm Manor Nursing And Rehabilitation in Canandaigua, NY seeks a friendly, part-time Receptionist to join our family-like team. Shift coverage includes Sunday–Monday 9:00 AM–5:00 PM and Tuesday–Thursday 5:00 PM–9:00 PM, with duties spanning greeting residents, mail management, phone coverage, EMR tasks, and supporting administration.

We value teamwork, a welcoming demeanor, and strong organizational skills in a small, caring setting where residents and families are central to daily operations.

Qualifications

• Experience in Long Term Care preferred.
• Covid vaccination required.

Responsibilities

• Communicate with Business Office Manager about mail, resident payments, and meet & greet residents.
• Sort and distribute mail to appropriate departments.
• Answer facility phone and direct calls to the appropriate department.
• Filing/scanning paperwork for HR and Nursing as needed.
• Work with activities and nursing to schedule in-person family visitation.
• Scheduling transportation for resident visits.
• Assist Nursing by creating new resident files, uploading documents to EMR, and storing old records.
• Ensure staff and visitors use the check-in station.
• Socialize with residents and participate in activities.
• Complete other tasks as assigned by Administration.

Skills

Teamwork

Communication

Customer service

Friendly demeanor

Tools

EMR

Job description

GENERAL DESCRIPTION:

Exciting opportunity.Elm Manor is eager to welcome the right candidate to our team. The individual must have a love for Geriatrics and work comfortable within a team. Our facility is small and we take pride in our family like setting! This Receptionist position is part-time position, Sunday - Monday, 9:00 AM - 5:00 PM, Tuesday - Thursday from 5:00 PM - 9:00 PM.

EDUCATION, EXPERIENCE AND QUALIFICATIONS:

• Experience in Long Term Care preferred
• Must be Covid vaccinated

DUTIES AND RESPONSIBILITIES:

• Communicate with Business Office Manager regarding mail, resident payments, and complete initial meet & greet with residents
• Sort and distribute all mail to appropriate departments
• Answering facility phone and directing calls to appropriate department
• Filing/scanning paperwork for HR and Nursing as needed
• Working alongside activities & nursing to assist with scheduling in-person family visitation
• Scheduling transportation for resident visits
• Assist Nursing with creating new resident files, uploading documents to the EMR and properly storing previous resident records
• Ensure all staff, visitors, and other personal that enter the building utilize the check-in station
• Socialize with residents and engage in activity events as able to offer
• Complete all other tasks as assigned by Administration

PERSONAL REQUIREMENTS:

• The ability to work in a team concept and communicate effectively with staff at all levels, community groups, families and residents.
• The receptionist will interact frequently with residents, families, and other visitors, so a smiling face and friendly demeanor is a must!
• The ability to organize, plan and manage time effectively.
• The flexibility to adjust to changing conditions and situations.