Receptionist

Calvado Care; City of Canandaigua (NY); On-site; USD 19,000 - 25,000; Part time

Job summary

Elm Manor seeks a friendly Receptionist to join our small, family-like geriatrics team in Canandaigua. This part-time position involves greeting residents and visitors, handling mail, scheduling, and coordinating with Business Office and Nursing to support resident care.

You will work Sunday-Monday 9:00 AM - 5:00 PM and Tuesday-Thursday 5:00 PM - 9:00 PM, in a collaborative environment focused on resident comfort and privacy.

Qualifications

• Experience in Long Term Care preferred.
• Must be Covid vaccinated.

Responsibilities

• Greet residents and visitors and assist with initial meet & greet.
• Sort and distribute all mail to appropriate departments.
• Answer facility phone and direct calls to the correct department.
• File/scan paperwork for HR and Nursing as needed.
• Assist scheduling for in-person family visits and resident transportation.
• Create new resident files and upload documents to EMR.
• Ensure check-in procedures for staff, visitors, and others entering the building.
• Engage residents in activities where possible.
• Support Administration with miscellaneous tasks.

Skills

Teamwork

Communication

Customer service

Time management

Flexibility

Education

Long Term Care experience

COVID-19 vaccination

Job description

GENERAL DESCRIPTION:

Exciting opportunity. Elm Manor is eager to welcome the right candidate to our team. The individual must have a love for Geriatrics and work comfortable within a team. Our facility is small and we take pride in our family like setting! This Receptionist position is part-time position, Sunday - Monday, 9:00 AM - 5:00 PM, Tuesday - Thursday from 5:00 PM - 9:00 PM.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Experience in Long Term Care preferred
• Must be Covid vaccinated

DUTIES AND RESPONSIBILITIES

• Communicate with Business Office Manager regarding mail, resident payments, and complete initial meet & greet with residents
• Sort and distribute all mail to appropriate departments
• Answering facility phone and directing calls to appropriate department
• Filing/scanning paperwork for HR and Nursing as needed
• Working alongside activities & nursing to assist with scheduling in-person family visitation
• Scheduling transportation for resident visits
• Assist Nursing with creating new resident files, uploading documents to the EMR and properly storing previous resident records
• Ensure all staff, visitors, and other personal that enter the building utilize the check-in station
• Socialize with residents and engage in activity events as able to offer
• Complete all other tasks as assigned by Administration

PERSONAL REQUIREMENTS

• The ability to work in a team concept and communicate effectively with staff at all levels, community groups, families and residents.
• The receptionist will interact frequently with residents, families, and other visitors, so a smiling face and friendly demeanor is a must!
• The ability to organize, plan and manage time effectively.
• The flexibility to adjust to changing conditions and situations.