Receptionist

Wallick; Cincinnati (OH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Pay-on-Demand

Health, dental, vision insurance

401K

Job summary

Wallick Communities is seeking a Receptionist to support the Villages at Roll Hill in Cincinnati, OH. The role ensures welcoming front-desk operations, handles applications, and supports resident pre-qualification and move-in processes.

The position supports occupancy goals, compliance, and daily community administration, with a focus on excellent customer service and teamwork within a 100% employee-owned organization.

Qualifications

• Minimum 2 years previous administrative/receptionist background.
• General accounting, accounts payable, and Yardi experience is a plus.
• Proficiency in operating a computer and Microsoft Office Software.

Responsibilities

• Process applications in accordance with the wait list process.
• Pre-qualify potential residents for communities within the community.
• Ensure the recertification process is completed in a timely manner.
• Ensure move-in, occupied and annual inspections are completed in a timely manner.Ensure acceptable levels of occupancy (98% occupancy for subsidized communities and 96% occupancy for all others).
• Implement a marketing plan for the community.
• Ensure and document compliance within the community.
• Assist with maintaining the community to Company Standard.
• Perform other related duties as assigned.

Skills

Administrative/receptionist experience

General computer proficiency

Microsoft Office proficiency

Tools

Microsoft Office Suite

Yardi software

Job description

Receptionist

Location: Villages at Roll Hill – Cincinnati, OH 45225

Job Type: Full-Time, Monday-Friday 8:00am-4:30pm

Pay Rate: $18-$20/hr – Depends on Experience

Make a Difference—And Own Your Future

Join Wallick Communities, a 100% employee-owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee-owner plays a vital role.

A Career with Wallick Means.

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high-quality housing where they can thrive.
• Pay-on-Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work-Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well-being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first-ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee-owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What You’ll Do

• Process applications in accordance with the wait list process.
• Pre-qualify potential residents for communities within the community.
• Ensure the recertification process is completed in a timely manner.
• Ensure move-in, occupied and annual inspections are completed in a timely manner.Ensure acceptable levels of occupancy (98% occupancy for subsidized communities and 96% occupancy for all others).
• Implement a marketing plan for the community.
• Ensure and document compliance within the community.
• Assist with maintaining the community to Company Standard.
• Perform other related duties as assigned.

What We’re Looking For

• Minimum 2 years previous administrative/receptionist background.
• General accounting, accounts payable, and Yardi experience is a plus.
• Proficiency in operating a computer and Microsoft Office Software.

Wallick’s Mission & Values

At Wallick Communities, We Believe In Opening Doors To Homes, Opportunity, And Hope For Our Residents, Associates, And Community. Our Core Values Guide Everything We Do

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.

For nearly 60 years, it has been at the core of our organization’s culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors.

• Employment is contingent upon passing a pre-employment background check and drug screen