Sr. Community Manager

Wallick; Indianapolis (IN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Gym membership reimbursement

Paid parental leave

401K plans

Tuition reimbursement

Job summary

An employee-owned company in Indianapolis is seeking a Senior Community Manager to lead a team and ensure excellent service for residents. Responsibilities include financial management, maintaining high occupancy, and fostering a collaborative work environment. Ideal candidates have residential property management experience, strong leadership skills, and a commitment to operational excellence and resident satisfaction. Join us and be part of a mission-driven organization that values diversity and employee development.

Qualifications

• 1+ year experience as a residential property manager or 3 years in a general manager position.
• Reliable transportation and strong work ethic.
• Commitment to providing exceptional service.

Responsibilities

• Lead a team of leasing agents and maintenance professionals.
• Ensure collections of all rents and deposits are completed.
• Maintain occupancy levels above 98%.

Skills

People leadership

Financial responsibility

Resident focus

Operational excellence

Technically savvy

Education

High School diploma or associate’s degree

COS, LIHTC, HCCP, AHM

Tools

Microsoft Office

Yardi

Job description

Description

Senior Community Manager

Job Type: Full-Time - Monday - Friday, 8:00am - 4:30pm

Make a Difference—And Own Your Future

Join Wallick Communities, a 100% employee‑owned company with over 55 years of experience in providing affordable housing and assisted living for families and seniors across the Midwest. With 1,000+ associates and a mission to open doors to homes, opportunity, and hope, we take pride in fostering a supportive and collaborative work environment where every employee‑owner plays a vital role.

A Career with Wallick Means

• Creating Homes for People Who Need It Most: Providing new beginnings for residents seeking affordable, safe and high‑quality housing where they can thrive.
• Pay‑on‑Demand: access your money as you earn it.
• Exceptional Benefit Package: Health, dental, vision insurance effective within 2 weeks of starting your new job. Other benefits like gym membership reimbursement, paid parental leave, 401K, and more!
• Work‑Life Balance: Paid time off, including paid parental leave.
• Learning & Support: A supportive team that cares about your continued development, well‑being and professional growth.
• Resident Stories That Stay with You: From Henry, who moved into his first‑ever home, to Jaci, whose stay at a Wallick community allowed her to achieve homeownership and graduate college, kickstarting her dream career.
• Career Growth: Tuition reimbursement, training, professional development, and advancement opportunities within a company that invests in its people.
• Employee Owned, Resident Focused: As a 100% employee‑owned company, your daily work (supporting our residents) also contributes to your financial future by sharing in our profitability.

What You’ll Do

People Leadership

• Lead a team of leasing agents and maintenance professionals, ensuring a highly engaged team provides a great experience for our residents.
• Process community staff payroll.

Financial Responsibility

• Ensure collections of all monies due to the community (i.e., rent) are received and deposited.
• Process community invoices for payment.
• Purchase and maintain adequate supplies for the community.

Community and Resident Focus

• Maintain acceptable levels of occupancy (minimum 98%).
• Maintain positive relationships with the community owner/s and its residents.
• Review rental applications for approval.

Operational Excellence

• Complete move‑out paperwork according to governing regulations.
• Perform unit move‑out, annual, and housekeeping inspections in a timely manner.
• Audit all resident files and ensure they are complete and correct prior to forwarding to supervisor for review/approval.
• Timely completion of reports required by government agencies, administrators, or the Company.
• Responsible for maintaining the community to Company standards.
• Perform other related duties as assigned.

What We’re Looking For

• Experience: 1+ year previous experience as a residential property manager, with HUD / Section 8 experience a big plus. Or, 3 years previous experience in a general manager position, or similar, with exceptional people leadership and process management experience.
• Education: High School diploma, or associate’s degree is a big plus. Having COS, LIHTC, HCCP, AHM is a plus – you will be given the chance to obtain as an associate.
• Dependability: Reliable transportation and a strong work ethic.
• Resident Focus: A commitment to providing exceptional service to our valued residents.
• Operational Excellence: You’re deadline driven, with a keen eye for detail, compliance, and quality.
• Technically Savvy: You have great computer skills and fluent with Microsoft Office suite, and experience with Yardi is a big plus.

Wallick’s Mission & Values

At Wallick Communities, We Believe In Opening Doors To Homes, Opportunity, And Hope For Our Residents, Associates, And Community. Our Core Values Guide Everything We Do

• Care – We show compassion and respect for everyone.
• Character – We do the right thing, even when no one is looking.
• Collaboration – We work together to achieve more.

At Wallick, we celebrate Diversity, Equity, Inclusion + Belonging (DEI+B) in our workplace and communities, creating an environment where associates feel welcome, respected, and empowered to bring their authentic selves to the great work they do every day.

For nearly 60 years, it has been at the core of our organization’s culture that all Wallick associates come to a safe and inclusive place to work. Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non‑merit‑based factors.

Join Us and Become an Employee-Owner!

If you're ready to make a difference in people’s lives while securing your financial future, apply today!

• Employment is contingent upon passing a pre‑employment background check and drug screen.

Wallick does not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non‑merit‑based factors.