Receptionist

Park View; Chicago (IL); On-site; USD 15,000 - 21,000; Part time

Job summary

Park View in Chicago, Illinois is seeking a friendly and organized Receptionist to be the first point of contact for patients, families, and healthcare professionals. This part-time role supports front-desk operations and ensures a smooth, welcoming experience for residents and visitors.

The position emphasizes greeting visitors, answering calls, maintaining accurate records, coordinating appointments, and providing administrative assistance to the care team while upholding HIPAA confidentiality.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and organizational skills.
• Ability to work in a fast-paced environment and prioritize tasks efficiently.
• Proficiency in Microsoft Office and electronic medical records systems.

Responsibilities

• Greet patients, families, and healthcare professionals in a professional and courteous manner.
• Answer and direct phone calls, take messages, and respond to inquiries.
• Maintain accurate and up-to-date records, including patient files and correspondence.
• Monitor and respond to patient requests and concerns, escalating issues to the appropriate staff members as necessary.
• Assist with scheduling appointments, tests, and treatments, and coordinate with healthcare providers and vendors.
• Provide administrative support to the care team, including preparing reports, charts, and other documents.
• Maintain confidentiality and adhere to HIPAA regulations.
• Perform other administrative tasks as needed, such as filing, photocopying, and data entry.

Skills

Communication

Organizational skills

Microsoft Office

EMR systems

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic medical records (EMR)

Job description

Park View

Receptionist

Job Summary

We are seeking a friendly and organized Receptionist to join our team at Park View in Chicago, Illinois. As a receptionist, you will be the first point of contact for patients, families, and healthcare professionals, providing exceptional customer service and ensuring a smooth transition for our residents. If you are a motivated and dedicated individual with excellent communication skills, we encourage you to apply for this rewarding PART_TIME opportunity.

Responsibilities

• Greet patients, families, and healthcare professionals in a professional and courteous manner

• Answer and direct phone calls, take messages, and respond to inquiries

• Maintain accurate and up-to-date records, including patient files and correspondence

• Monitor and respond to patient requests and concerns, escalating issues to the appropriate staff members as necessary

• Assist with scheduling appointments, tests, and treatments, and coordinate with healthcare providers and vendors

• Provide administrative support to the care team, including preparing reports, charts, and other documents

• Maintain confidentiality and adhere to HIPAA regulations

• Perform other administrative tasks as needed, such as filing, photocopying, and data entry

About the Role

At Park View, we take pride in being a leader in providing rehab and skilled nursing care following a hospital stay. Our goal is to reduce the instance of re-hospitalization and return a resident to their optimum level of health, physical function, and independence. As a Receptionist, you will play a vital role in supporting our mission by providing exceptional customer service and administrative support to our care team.

Requirements

• 0 years of experience in a healthcare setting preferred, but not required

• High school diploma or equivalent required

• Excellent communication and organizational skills

• Ability to work in a fast-paced environment and prioritize tasks efficiently

• Proficiency in Microsoft Office and electronic medical records systems

• Strong attention to detail and ability to maintain confidentiality