Receptionist - Full-time - Monday-Friday, 10AM - 630PM

Kindred Hospital Chicago North; Chicago (IL); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

FSA/HSA

Life Insurance

Paid Time Off

Wellness Program

Job summary

Kindred Hospital Chicago - North is seeking a professional to operate the telephone switchboard, greet visitors, and route calls. This role supports physicians and staff by ensuring timely communication and admission paperwork when needed.

Duties include paging code blue and other alerts, maintaining department lists, and documenting patient names and extensions to expedite calls. A high school diploma and healthcare exposure preferred; fluent English required.

Qualifications

• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Experience in a healthcare setting preferred.

Responsibilities

• Operates telephone switchboard and relays calls.
• Greets visitors and directs as appropriate.
• Contacts and meets with families to sign admission paperwork timely.
• Pages code blue, fire alerts, stat calls per protocol.
• Maintains department extension lists and logs to expedite calls.

Skills

Fluent English

Attendance

Education

High School Diploma or Equivalent

Job description

Description

Kindred Hospital Chicago - North is a 164-bed long-term acute care hospital offering the same in depth care you would receive in a traditional hospital, but for an extended recovery period. We partner with your physician and offer 24-hour clinical care seven days a week so you can start your journey to wellness. To the benefit of our patients, families and visitors, we are located alongside the North Branch Chicago River and surround by the greenery of Horner, Welles and Revere Parks.

Job Summary

Operates telephone switchboard to relay incoming, outgoing and interoffice calls. Greets and receive visitors and directs as appropriate. May be responsible for contacting and meeting with families to sign admission paperwork timely. When requested performs charge entry and charge control guidelines to facilitate accurate and timely capture, control, and reconciliation of all charges.

Essential Functions

• Courteously answers, routes and screens outside calls to the proper department or extension number. Transfers calls, takes accurate messages and/or holds calls when necessary.
• Answers and screens in-house calls, and takes phone messages for doctors and personnel, requests for pages and to complete calls for patients who may need assistance.
• Greets visitors, vendors, physicians and identifies self and briefly explains hospital policies (parking/visitation) if called upon; directs to proper location as needed.
• Pages code blue, fire alerts, stat calls, emergency calls per protocol.
• Maintains an acute list of departments and extension numbers as well as phone numbers of hospitals in the area.
• Maintains an alphabetical and numerical log of patient’s names, room numbers and telephone extensions in order to expedite the relaying of calls.
• Notifies clinical leadership of emergency patients entering the hospital.
• Receives disaster information, notifies proper personnel and departments. Signals all clear when appropriate.

Knowledge/Skills/Abilities/Expectations

• Approximate percent of time required to travel: 0%
• Must read, write and speak fluent English.
• Must have good and regular attendance.
• Performs other related duties as assigned.

Pay range: $16.00 - $20.29/Hr
ScionHealth has a comprehensive benefits package for benefit-eligible employees that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness.

Qualifications

Education

• High School Diploma or Equivalent including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role. (Preferred)

Licenses/Certifications

• None required

Experience

• On the job or equivalent training/experience in a healthcare setting.