Receptionist

Lutheran Home; Cape Girardeau (MO); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Earned Time Off

Medical Insurance options

Retirement Benefits including Employer

Life Insurance Option including an Emp

Long-term & Short-term Disability

Employee Assistance Program

Dental & Vision Insurance

Critical Illness & Accident Coverage

On Demand Pay through Tapcheck

Residents you love

Job summary

The Lutheran Home is looking for a friendly and caring Receptionist to join our Health Center. You will be the first point of contact for calls, visitors, and those exploring our community, helping everyone feel valued, connected, and at home.

You will reflect our values of Service, Excellence, Dignity, Fulfillment, Grace, and Stewardship through your daily interactions. In addition to welcoming guests, you will handle administrative tasks, coordinate scheduling, and assist with van

Qualifications

• High school diploma or GED equivalent preferred.
• Proficient with Microsoft Office Suite.
• Strong phone and communication skills.
• Ability to multitask in a busy environment.
• Reliable, professional, courteous, and patient.

Responsibilities

• Guest services – Greet guests, employees, and visitors; direct them to the appropriate person; answer incoming calls and emails, and relay messages as needed.
• Administration – Maintain accurate records and organized files, monitor office supplies, assist with mail and package distribution, and support scheduling and other administrative tasks as needed.
• Van Scheduling – Coordinate resident transportation appointments, maintain the van schedule, track resident departures and returns, and communicate scheduling needs with the van driver.

Skills

Strong communication

Customer service

Multitasking

Phone skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

The Lutheran Home is looking for a friendly and caring Receptionist to join our team in our Health Center! In this role, you will be a first point of contact for calls, visitors, and those exploring our community, helping everyone feel valued, connected, and at home. You will reflect our values of: Service, Excellence, Dignity, Fulfillment, Grace, and Stewardship through your daily interactions. The ideal candidate has strong communication and customer service skills, a willingness to learn, and the ability to multitask in a busy environment.

Responsibilities include but are not limited to:

• Guest services – Greet guests, employees, and visitors; direct them to the appropriate person; answer incoming calls and emails, and relay messages as needed.
• Administration – Maintain accurate records and organized files, monitor office supplies, assist with mail and package distribution, and support scheduling and other administrative tasks as needed.
• Van Scheduling – Coordinate resident transportation appointments, maintain the van schedule, track resident departures and returns, and communicate scheduling needs with the van driver.

In this position, you will typically work a day-shift schedule and enjoy our many benefits, including:

• Earned Time Off
• Medical Insurance options
• Retirement Benefits including Employer Match
• Life Insurance Option including an Employer Paid Plan
• Long-term & Short-term Disability
• Employee Assistance Program
• Dental & Vision Insurance
• Critical Illness & Accident Coverage
• On Demand Pay through Tapcheck
• and Residents that you will fall in love with.

Requirements:

• High school diploma or GED equivalent preferred
• Proficient with Microsoft Office Suite
• Strong phone and communication skills
• Ability to multitask in a busy environment
• Reliable, professional, courteous, and patient

About the Lutheran Home:

Since 1972, the Lutheran Home has provided the region’s residents with dignified and compassionate care. We look to employ and empower dedicated and qualified individuals to provide a culture of positivity, compassion and fun so that we may all live each day fulfilled.

The Lutheran Home is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Please verify that you have included in your application all relevant information and experience for the position you are pursuing. We use this information in our effort to offer competitive and equitable compensation.

Not all positions may be eligible for all benefits.