Receptionist

Welch Packaging Group; Bridgeview (IL); On-site; USD 30,000 - 45,000; Full time

Job summary

Welch Packaging Group in Bridgeview, Illinois is seeking a Receptionist to serve as the first point of contact for visitors and callers. Responsibilities include answering phones, greeting visitors, and providing administrative support. Candidates should have a high school diploma and at least 1 year of customer service experience.

The role requires strong communication and organizational skills, as well as the ability to lift up to 50 pounds and stand for long periods. Welch Packaging is an equal opportunity employer.

Qualifications

• 1+ year of experience in customer service or receptionist role.
• Background in a high volume manufacturing facility preferred.
• Effective communicator with strong analytical skills.

Responsibilities

• Answer the phones in a friendly and efficient manner.
• Greet vendors, customers, and applicants, directing them as needed.
• Keep track of personnel whereabouts and process calls and messages.
• Open and distribute company mail and assist with filing.

Skills

Strong written and oral communication

Organization and attention to detail

Analytical and problem-solving skills

Time management

Mathematical reasoning

Education

High School Diploma or equivalent

Job description

SUMMARY

Responsible for answering the company phones and greeting visitors. Serve as the first point of contact for new visitors and callers to the company.

KEY RESPONSIBILITIES

• Answer the phones in a friendly, helpful, and efficient manner.
• Greet vendors, customers, applicants, etc. and direct them to the appropriate company personnel.
• Keep track of the whereabouts of key personnel and process their calls and messages.
• Open and distribute company mail and assist Executive Assistant and accounting area with filing.
• Provide back-up support for Executive Assistant.
• May have certain accounting / bookkeeping functions.
• Comply with company policies and procedures.
• Additional duties as assigned by management.

*Duties may vary depending on location

REQUIREMENTS/QUALIFICATIONS

Education: High School Diploma or equivalent required

Experience: 1+ year of experience in a customer service, receptionist or similar role

Background in a high volume manufacturing facility preferred

Strong analytical and strategic thinking skills, with a hands‑on approach to execution

Effective communicator

SPECIFIC KNOWLEDGE, SKILLS OR ABILITIES

• Strong written and oral communication.
• Organization and attention to detail.
• Analytical and problem‑solving skills.
• Time management.
• Systems analysis.
• Mathematical and deductive reasoning.
• Critical thinking.
• Active learning.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job with or without reasonable accommodation.

The work environment characteristics described here are representative of those an employee encounters while performing the functions of this job.

Physical Requirements:

Must be able to lift 50 pounds on a repeatedly on a regular basis.

Must be able to stand for 8-10 hours a day.

Bend, stand, squat, twist repeatedly.

Work Environment:

Moderate noise (i.e., business office with computers, phones and printers, light traffic).

Ability to work in a confined area.

Ability to sit at a computer terminal for an extended period time.

Typical office environment.

Disclaimer: This list does not represent all physical demands. Descriptions are representative of those that must be met by employee to successfully perform the essential functions of the job. Reasonable accommodation may be provided to enable individuals with disabilities to perform the jobs’ essential functions.

Welch Packaging is proud to be an equal opportunity workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran.