Receptionist

Pinnacle Treatment Centers; Brick Township (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

18 days PTO

401k with company match

Training & certification opportunities

Medical insurance

Dental insurance

Vision insurance

Short-term disability

Long-term disability

Accident insurance

STAR LRP (Recovery Loan Repayment)

Job summary

Pinnacle Treatment Centers is seeking a Receptionist to deliver a positive, patient-centered experience. You will perform reception, clerical tasks, and assist with supplies while supporting cash collection and scheduling.

This role emphasizes strong customer service, attention to detail, and compliance with policies. On-site work in New Jersey with competitive benefits and growth opportunities.

Qualifications

• HS diploma or GED or verifiable work experience in lieu of education.
• Minimum of 1 year of office experience; medical field a plus.
• Valid driver's license with possible 10% travel.

Responsibilities

• Welcome visitors and patients by greeting them in person or by phone.
• Handle cash collection and daily balancing.
• Perform clerical tasks including typing, filing, and mail flow.
• Provide daily phone coverage and redirect inquiries as needed.
• Coordinate appointments and communicate with the supervisory team.
• Maintain a clean, secure reception area and support with intake and billing.
• Attend training and complete required courses.

Skills

Customer service

Cash handling

Clerical skills

Phone coverage

Education

High School Diploma or GED

Tools

HER/EMR systems

Job description

We offer competitive salaries, full benefits package, Paid Time Off, and opportunities for professional growth.

Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As a Receptionist, you are responsible for creating a positive patient-centric experience by providing excellent customer service to patients. You will perform all reception, secretarial/clerical aspects of the program including cash collection and assisting with ordering of supplies.

Pay Range:

• $16/hour to $20/hour depending on experience

Benefits for full-time employees:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP).
• Discounted tuition and scholarships through Capella University.

Requirements

• HS diploma/ GED or verifiable work experience in lieu of education
• One (1) year of experience in an office setting; experience in the medical field a plus
• Must possess a current and valid driver's license in state of employment. This role may be required to drive for company business. Localized travel up to 10% may be required

Preferred:

• One (1) year experience working in substance use and/or mental health field

Responsibilities:

• Welcome visitors / patients by greeting them in person or on the telephone; answering or referring inquiries.
• Responsible for cash collection and daily balancing.
• Responsible for all clerical functions, including typing, filing, mail/correspondence flow, electronic organization of files, etc.
• Responsible for daily phone coverage functions
• Comply with all policies and applicable procedures.
• Maintain security by following procedures, monitoring logbook, checking in visitors, etc.
• Coordinate appointments for patients.
• Communicate all relevant information to supervisory team regarding patients and the facility.
• Maintain safe and clean reception area by complying with policies, procedures, and regulations.
• Process intakes, assist guest doing, upload documents in HER/EMR, coordinate with billing for private insurance.
• Attend team meetings and complete all training courses timely as required.
• Other duties as assigned

Join our team. Join our mission

Qualifications

Education

Required

High School/GED or better.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.