Receptionist

Dutuc; Boston (MA); On-site; USD 38,000 - 48,000; Full time

Job summary

Dutuc is seeking a friendly, professional Receptionist to create positive first impressions and support customer engagement and sales opportunities. You will interact with customers and visitors, provide information on products and services, and maintain a welcoming reception area.

Ideal candidates are people-oriented, with strong communication skills and a willingness to learn sales techniques. This on-site role emphasizes teamwork and ongoing sales training.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers and visitors.
• Goal-oriented with willingness to learn sales techniques.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable and detail-oriented.
• Experience in sales or customer service is a plus but not required.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Follow up with prospective customers when appropriate.
• Maintain accurate customer records, schedules, and appointment information.
• Maintain a professional, organized, and welcoming reception area.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Customer service

Communication

Interpersonal skills

Organizational skills

Multitasking

Sales orientation

Education

High school diploma

Job description

Job Summary

We are seeking a friendly, professional, and sales-oriented Receptionist to create positive first impressions while supporting customer engagement and sales opportunities. This role is ideal for individuals who enjoy interacting with people, providing information, building relationships, and contributing to a results-driven environment.

Responsibilities

• Welcome customers, visitors, and clients in a friendly and professional manner.
• Provide information about products and services to interested customers.
• Identify customer needs and recommend appropriate products or solutions.
• Support customer engagement and promotional activities.
• Assist with sales opportunities generated through customer interactions.
• Follow up with prospective customers when appropriate.
• Maintain accurate customer records, schedules, and appointment information.
• Maintain a professional, organized, and welcoming reception area.
• Collaborate with team members to achieve customer engagement and sales goals.
• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers and visitors.
• Goal-oriented and willing to learn sales techniques.
• Excellent organizational and multitasking abilities.
• Reliable, adaptable, and detail-oriented.
• Previous experience in sales, customer service, retail, hospitality, or reception is a plus but not required.