Receptionist

Action for Boston Community Development, Inc.; Boston (MA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Comprehensive benefits package

Training and development opportunities

Inclusive work environment

Job summary

A local community service organization in Boston is seeking a dedicated Receptionist to manage front office duties in the Child Care Choices program. This full-time entry-level position requires excellent communication skills, a High School diploma, and the ability to work with a diverse community. Join us to make a lasting impact while enjoying comprehensive benefits and a supportive team environment.

Qualifications

• Minimum of one year of relevant experience in a busy office environment required.
• Demonstrated knowledge of computers and automated systems.
• Ability to work effectively with diverse backgrounds.

Responsibilities

• Greet all visitors and respond to inquiries.
• Maintain client sign-in log and department files.
• Assist with administrative tasks and office maintenance.

Skills

Excellent communication skills

Customer service skills

Strong organizational skills

Bilingual in Spanish

Education

High School Diploma or equivalent

Job description

Overview

Receptionist role at Action for Boston Community Development, Inc. (ABCD). Department: Child Care Choices of Boston. Location: Downtown Boston – Chauncy Street.

Description

Child Care Choices of Boston is dedicated to empowering families through support, resources, technical assistance, training, and childcare expertise. The Receptionist is responsible for all front office reception and administrative duties for the program. If you are passionate about community development, possess the required skills, and are dedicated to making a positive impact on families, we invite you to apply. Join us at Child Care Choices of Boston in creating a supportive and enriching environment for our community.

Key Responsibilities

• Greet all visitors to the CCCB program.
• Answer main telephone line and respond to basic inquiries from callers.
• Route calls and visitors to appropriate staff member.
• Maintain client sign-in log.
• Collect and maintain department files and correspondence.
• Help coordinate up-keep and maintenance of office equipments and reception area.
• Assist with miscellaneous administrative tasks for the program.
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• Minimum of a High School Diploma or equivalent and up to one year of relevant experience in a busy office environment required.
• Excellent communication and customer service skills.
• Strong organizational skills and ability to work efficiently in a fast paced environment.
• Demonstrated knowledge of computers and automated systems.
• Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.
• Bilingual skill in Spanish is required.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

Seniority level

Entry level

Employment type

Full-time

Job function

Administrative

Industries

Non-profit Organization Management