Receptionist

Lakes Regional; Bonham (TX); On-site; USD 20,058,000 - 25,789,000; Part time

Benefits offered by this job

Health Insurance

Short-Term Disability Insurance

Term Life Insurance

Loan Forgiveness Program

Pet Insurance

Employee Assistance Program

Employer-Match Retirement (up to 5%)

Dental, Vision, Life, LTD Insurance

Wellness Program

2 Weeks Paid Vacation Leave per Year

2+ Weeks Paid Sick Leave per Year

Tuition discounts

Job summary

Lakes Regional is seeking a Receptionist to support the Substance Use Disorder (SUD) program in Texas. The role involves scheduling and confirming client appointments, maintaining confidential records, and handling program paperwork in line with state requirements.

You will provide administrative support for the SUD program and TDCJ contracts, communicate with referral sources, and assist with clerical tasks to keep operations efficient and compliant.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative or clerical roles preferred in behavioral health, social services, or healthcare.

Responsibilities

• Schedule and confirm client appointments and maintain confidential records.
• Provide administrative support related to SUD program and Texas contracts.
• Greet clients, answer phones, organize and file documentation, and enter data into electronic systems.
• Prepare reports or correspondence for program staff and coordinate with referral sources.

Skills

Microsoft Office

Data entry

Communication skills

Confidentiality

Time management

Administrative support

Education

High school diploma or equivalent

Tools

MS Office Suite

Electronic records systems

Job description

The Receptionist supports the Substance Use Disorder (SUD) program by ensuring smooth and efficient daily operations. This position is responsible for scheduling and confirming client appointments, maintaining accurate and confidential records, and managing program paperwork in compliance with agency and state requirements. The Receptionist also provides administrative support related to the company's Texas Department of Criminal Justice (TDCJ) contract and other state-funded contracts, ensuring accurate documentation, timely reporting, and effective communication with referral sources.

Additional responsibilities include greeting clients, answering phone calls, organizing and filing documentation, entering data into electronic systems, tracking attendance for counseling sessions, and preparing reports or correspondence for program staff. The Receptionist maintains office supplies, assists with communication between staff and community partners, and performs other clerical duties as assigned to support the program's mission and goals.

SCHEDULE:

Monday - Thursday 10:00 AM - 3:00 PM | 20 hours per week.

MINIMUM QUALIFICATIONS:

A high school diploma or equivalent is required, along with a minimum of one year of experience. Candidates should possess prior administrative or clerical experience, preferably in behavioral health, social services, or healthcare settings. Strong organizational and time-management skills, keen attention to detail, and the ability to manage multiple priorities are essential. The ideal candidate must demonstrate excellent communication and interpersonal skills, proficiency in Microsoft Office Suite (Word, Excel, Outlook), and familiarity with electronic record-keeping systems. The ability to maintain confidentiality, handle sensitive information appropriately, and work independently or collaboratively in a fast-paced environment is critical. A valid driver's license, an acceptable driving record, and personal automobile liability insurance as required by the state of Texas are also required.

PREFERRED QUALIFICATIONS:

Previous experience in a receptionist, administrative assistant, customer service, or clerical role is preferred. Experience in behavioral health, healthcare, or social services is a plus but not required. The ideal candidate is dependable, organized, and customer-service oriented, with strong communication skills and attention to detail. Proficiency in Microsoft Office (Word, Excel, and Outlook) and basic computer skills are preferred. The ability to maintain confidentiality, manage multiple tasks, and work independently in a professional office environment is essential. A valid Texas driver's license, an acceptable driving record, and personal automobile liability insurance are preferred if travel between agency locations is required.

Employee Benefits at Full-Time Include:

• Employer-Cost Sharing of Health Insurance (Plus 50% of Elected Dependent Coverage)
• Employer-Paid Short-Term Disability Insurance
• Employer-Paid Term Life Insurance
• Loan Forgiveness Program
• Pet Insurance
• Employee Assistance Program
• Employer-Match Retirement Contributions (Up to 5% of Base Salary)
• Optional Dental, Vision, Life and Long-Term Disability Insurance
• Wellness Program
• 2 Weeks Paid Vacation Leave per Year with Graduating Accrual Rate
• 2+ Weeks Paid Sick Leave per Year
• Tuition discounts for select Colleges

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.