Receptionist

inKind; Austin (TX); On-site; USD 50,000 - 60,000; Full time

Job summary

inKind is seeking a friendly, professional Receptionist for our Austin, TX headquarters. You will create a welcoming front-of-house experience for employees, candidates, customers, partners, and visitors, and support day-to-day office operations in a fast-paced fintech environment.

The role emphasizes hospitality, organization, and proactive communication, with duties ranging from mail handling and visitor management to scheduling meetings and assisting with onboarding and events.

Qualifications

• 1+ year of experience in reception or office administration.
• Exceptional interpersonal and communication skills.
• Professional, approachable, and customer-focused attitude.
• Proficiency with Google Workspace or Microsoft Office.
• Ability to work onsite full-time in Austin, TX.

Responsibilities

• Welcome visitors with a warm, professional demeanor.
• Manage front desk and reception area to stay organized.
• Coordinate visitor check-in procedures and logs.
• Answer and direct incoming phone calls and inquiries.
• Receive, sort, and distribute mail and packages.
• Coordinate outgoing shipments and courier services.
• Assist with onboarding, meetings, and office logistics.
• Support events and employee engagement activities.

Skills

Reception experience

Customer service

Organizational skills

Google Workspace

Microsoft Office

Tools

Microsoft Office

Google Workspace

Job description

Receptionist

Location: Austin, TX (Onsite) Department: People & Operations

About inKind

inKind is transforming restaurant financing and customer engagement through an innovative fintech platform that provides restaurants with growth capital while helping consumers discover and enjoy dining experiences nationwide.

As a fast-growing company, we believe exceptional hospitality starts the moment someone walks through our doors. We are looking for a friendly, professional, and highly organized Receptionist to create an outstanding first impression while supporting the day-to-day operations of our Austin headquarters.

Position Summary

The Receptionist is responsible for delivering a welcoming and professional front-of-house experience for employees, candidates, customers, partners, and visitors. This role serves as the first point of contact for the company, ensuring the reception area operates smoothly while providing administrative and operational support across the business.

The ideal candidate is customer-service focused, proactive, detail-oriented, and enjoys creating a positive workplace experience. They thrive in a fast-paced environment, are comfortable juggling multiple priorities, and take pride in delivering exceptional hospitality.

What You'll Own

Front Desk & Visitor Experience

• Welcome employees, candidates, customers, vendors, and visitors with a warm, professional, and friendly demeanor.
• Manage the front desk and reception area to ensure it remains clean, organized, and welcoming.
• Coordinate visitor check-in procedures and maintain visitor logs.
• Notify employees of arriving guests and ensure visitors are escorted when appropriate.
• Answer and direct incoming phone calls and general company inquiries.

Office Administration

• Receive, sort, and distribute incoming mail and packages.
• Coordinate outgoing shipments and courier services.
• Order and maintain office, kitchen, and workplace supplies.
• Assist with document preparation, filing, scanning, and general administrative tasks.
• Maintain conference rooms and shared office spaces to ensure they are meeting‑ready.

Employee & Candidate Experience

• Support onboarding by preparing workspaces, welcome materials, badges, and office access.
• Support the fulfillment and distribution of new hire welcome packages.
• Welcome candidates for interviews and ensure they have an exceptional experience.
• Assist with scheduling meetings and coordinating office logistics.
• Support company events, celebrations, lunches, and employee engagement activities.

Workplace Operations

• Monitor office inventory and replenish supplies proactively.
• Coordinate with vendors for deliveries, maintenance, cleaning, and office services.
• Report facility issues and assist with coordinating repairs.Help maintain a safe, clean, and organized workplace environment.

Administrative Support

• Provide administrative assistance to the People, Operations, and Leadership teams as needed.
• Support travel bookings, meeting coordination, and calendar logistics when required.
• Maintain accurate office records and documentation.
• Assist with special projects and other operational initiatives.

Minimum Qualifications

• 1+ year of experience in reception, office administration, hospitality, customer service, or a similar role.
• Exceptional interpersonal and communication skills.
• Professional, approachable, and customer-focused attitude.
• Strong organizational and time management skills.
• Ability to manage multiple tasks while maintaining attention to detail.
• Proficiency with Google Workspace or Microsoft Office.
• Ability to work onsite full‑time in Austin, TX.

Preferred Qualifications

• Experience working in a fast-paced startup or technology company.
• Experience coordinating office operations or workplace services.
• Familiarity with visitor management or office management software.
• Experience supporting recruiting or interview coordination.
• Experience planning employee events or office activities.
• Associate's or Bachelor's degree preferred but not required.

Success Measures

• Positive visitor, candidate, and employee feedback
• Timely and professional handling of front desk inquiries
• Office supplies maintained without interruption
• Meeting rooms consistently prepared and organized
• Efficient mail and package management
• High-quality support for onboarding and interview experiences
• Workplace maintained to a consistently high standard
• Strong responsiveness to employee requests

Compensation

Base Salary: $50,000 – $60,000 DOE

Who we are

inKind connects passionate diners with exceptional restaurants across the country. inKind partners with thousands of restaurants and has millions of users who want to discover great places, dine confidently, and earn meaningful rewards.

Through the inKind app, guests earn 20% back every time they dine, turning everyday meals into something more rewarding. From celebrated restaurant groups like José Andres and Michael Mina to beloved neighborhood favorites, inKind helps diners explore the best restaurants in town while supporting the restaurants and chefs who shape how their cities eat.

Rooted in hospitality and built on a win‑win philosophy, inKind exists to help great restaurants thrive while inspiring guests to dine out more often. Every meal creates value on both sides of the table, empowering diners to savor more while strengthening the restaurant community.

inKind is an Equal Opportunity Employer. We believe that diversity is vital to inKind's ability to provide our clients with the best recommendations and are committed to fostering a varied and inclusive work environment. Your race, color, ancestry, religion, gender, gender identity, national origin, sexual orientation, age, marital status, disability status, veteran status, or any other protected category have no bearing on our hiring decisions.

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