Receptionist

Aston Carter; Atlanta (GA); On-site; USD 21,000 - 33,000; Full time

Job summary

Aston Carter is seeking a dynamic, customer-focused Receptionist to temporarily cover for a colleague on personal leave. The role centers on extensive guest interaction and requires strong proficiency with Microsoft Office Suite.

Prior hospitality experience, especially in hotel settings, is advantageous and will be valued in daily guest engagement and event support. The position involves coordinating with Events and Workplace teams to ensure seamless event execution, maintaining high

Qualifications

• Must be dynamic and customer-focused.
• Experience in hospitality is advantageous.
• Proficiency in Microsoft Office Suite required.

Responsibilities

• Serve as the liaison between Events and Workplace teams for smooth coordination of events.
• Uphold high-touch hospitality and guest service standards.
• Assist Workplace Coordinators and Front of House during events.
• Maintain professionalism and hospitality etiquette among guest-facing staff.
• Coordinate with Events Manager to translate requirements into operational execution.
• Prepare event spaces with room configurations and catering setups.
• Perform event readiness checks before start and post-event reviews.
• Oversee Front of House during events and manage guest flow and check-in processes.
• Ensure events comply with safety policies and risk assessments.
• Identify operational risks and escalate as needed.

Skills

Customer service

Communication

Tools

Microsoft Office Suite

Job description

Job Title: ReceptionistJob Description

We are seeking a dynamic and customer-focused Receptionist to join our team, temporarily filling in for a colleague on personal leave. This role involves extensive customer interaction and requires proficiency in Microsoft Office Suite. Experience in the hospitality industry, particularly within hotel settings, is advantageous.

Responsibilities

• Act as the operational liaison between the Events and Workplace teams to ensure seamless coordination of event activities within the workplace environment.
• Promote and uphold a culture of exceptional hospitality, ensuring guest experiences align with high-touch service standards.
• Provide operational directions to Workplace Coordinators and Front of House teams in support of scheduled events.
• Ensure all guest-facing team members maintain professionalism, hospitality etiquette, and workplace service standards.
• Coordinate with the Events Manager to translate event requirements into operational execution within the workplace environment.
• Ensure event spaces are properly prepared, including room configurations, catering setups, hospitality stations, and guest flow planning.
• Conduct event readiness checks prior to event start to confirm operational preparedness.
• Conduct post-event operational reviews to identify opportunities for process improvement.
• Oversee Front of House operations during events, including guest welcome, check-in support, and visitor management protocols.
• Ensure event spaces remain presentable, organized, and aligned with workplace presentation standards throughout events.
• Ensure appropriate Front of House coverage during scheduled events.
• Support coordination of guest check-in processes, including badge distribution, directions, guest list verification, and access protocols.
• Monitor guest flow and access to ensure security procedures and workplace policies are followed.
• Ensure all events adhere to workplace policies, safety protocols, and required risk assessments.
• Identify operational risks or safety concerns and elevate to the Workplace Manager and Event Manager as necessary.
• Ensure event operations comply with workplace health, safety, and security procedures.