Receptionist

Petresortinthegardens; Arlington (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k retirement options

Life Insurance

Disability coverage

Discounted veterinary care for your 0w

Job summary

Pet Resort in The Gardens, in Arlington, TX, seeks a friendly receptionist to be the face of our hospital. You will greet clients, answer calls, schedule appointments, and help coordinate daily hospital operations in a supportive, patient-focused environment.

We value compassionate care, teamwork, and excellent communication. A flexible schedule including some weekends/holidays is required; we offer benefits and growth opportunities within Mission Pet Health.

Qualifications

• Experience in customer service is preferred.
• Strong communication and multitasking abilities in a fast-paced environment.
• Flexible schedule including some weekends and holidays.

Responsibilities

• Manage a multi-line phone system and greet clients with a compassionate, professional manner.
• Maintain accurate medical records, schedule appointments, and handle financial transactions.
• Educate clients on preventive care and hospital services to support pet health.

Skills

Customer service

Communication

Organization

Teamwork

Vet software

Weekend availability

Job description

If you are looking for a hospital where expert medical care is the priority and community trust is earned daily, Pet Resort in The Gardens—in close association with the on‑site Farrell Animal Hospital—is where you belong. We are known as your trusted veterinary clinic for comprehensive small animal care, including wellness, surgery, and emergency services. This commitment to superior care is reflected in our excellent 4.8‑star Google rating, showing the strong relationships we have built with our clients in Arlington, TX. We are seeking talented veterinary professionals who want to do their best work within a collaborative, patient‑focused environment.

Your Impact as a Receptionist

• Be the Director of First Impressions: You’ll manage a multi‑line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You’ll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You’ll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You’ll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You’ll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team‑first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
• The pay range for this position is $18‑$20 per hour based on experience.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA‑accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world‑class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Reasonable Accommodations

Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement

Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.