Receptionist

Bergstrom Automotive; Appleton (WI); On-site; USD 17,047 - 24,280; Part time

Benefits offered by this job

Medical, Dental, Vision

401(k) with company match

Paid holidays

PTO for full-time

Job summary

Bergstrom Kia of Appleton is seeking a friendly receptionist to warmly greet guests, route calls, and support front desk operations in a fast-paced automobile dealership.

You will manage phone systems, assist with data entry and correspondence, keep the lobby welcoming, and collaborate with sales, service, and parts teams to ensure guest satisfaction.

This part-time role offers scheduled hours, starting pay of $15 per hour with a $2 premium on Saturdays, and benefits for eligible team members.

Qualifications

• Experience as a receptionist or front desk role preferred.
• Excellent verbal and written communication.
• Strong multitasking in a fast-paced environment.

Responsibilities

• Greet guests and direct them to the appropriate department.
• Answer and route phone calls professionally; take messages.
• Provide general administrative support (data entry, filing, correspondence).
• Maintain a welcoming front desk and waiting area; offer guest refreshments.
• Coordinate with sales, service, and parts teams to ensure smooth communication.

Skills

Reception experience

Phone management

Administrative support

Guest service

Communication skills

Organizational skills

Microsoft Office

Tools

Microsoft Office

Job description

ReceptionistBergstrom Kia of AppletonAt Bergstrom Automotive, we’re proud to be Wisconsin’s largest dealership, setting the standard for exceptional guest experiences. Our team is driven by innovation, integrity, and a dedication to fostering growth and success for our team members. If you’re passionate about delivering outstanding service and growing your career, Bergstrom is the place for you!What You'll DoGuest Reception: Warmly greet guests as they enter the dealership and direct them to the appropriate department or team member.Phone Management: Answer and route incoming phone calls in a professional and friendly manner, taking messages and providing information as needed.Administrative Support: Provide general administrative support, such as data entry, filing, and handling correspondence, to various departments as needed.Guest Service: Maintain a clean and welcoming front desk and waiting area. Offer guests refreshments and ensure they are comfortable while they wait.Coordination: Collaborate with sales, service, and parts teams to ensure seamless communication and guest satisfaction.Schedule: Part-Time, Variable HoursMonday–Thursday3:00 PM – 7:00 PM (not scheduled every weekday)Every other Friday: 3:00 PM – 6:00 PMEvery other Saturday: 8:00 AM – 5:00 PMPay starting at $15.00 / hour based on experience. Earn an extra $2.00 per hour worked every Saturday!What We're Looking ForExperience: Previous experience as a receptionist, front desk agent, or in a guest service role is preferred.Communication Skills: Excellent verbal and written communication skills with a friendly and professional demeanor.Organizational Skills: Strong attention to detail and the ability to multitask in a fast-paced environment.Technical Skills: Proficiency with Microsoft Office Suite and the ability to quickly learn new software and phone systems.Guest Service Orientation: A passion for providing outstanding guest service and maintaining a positive attitude.Our Commitment to YouAt Bergstrom Automotive, we value our team members and are dedicated to providing a supportive and rewarding workplace. Here's what you can expect when you join our team:Competitive CompensationComprehensive Benefits: Medical, Dental, Vision, Short and Long Term Disability, and Life Insurance (for full-time team members)Generous Time Off: Two weeks of PTO starting on your first day (for full-time team members)Exclusive Discounts: Save on vehicles, service, and partsFinancial Security: 401(k) plan with company match (for full-time team members)Work-Life Balance: Paid holidays (for full-time team members)Wellness Support:Wellness ProgramFree Team Member ClinicAccess to a Free Health CoachEmployee Assistance ProgramTeam Recognition: Employee Referral ProgramCareer Development: Ongoing training and opportunities for growth and advancementAt Bergstrom Automotive, we are committed to fostering a culture where our team members thrive both personally and professionally. Join us and be a part of our dynamic, award-winning team!Join Wisconsin’s Largest and Most Award-Winning Automotive Group!Bergstrom Automotive, established in 1982 in Neenah, Wisconsin, has grown to become Wisconsin’s largest automotive group and a top 50 dealer in the United States. With over 2,300 team members across 40 dealerships representing 36 brands in Green Bay, Kaukauna, Appleton, Manitowoc, Neenah, Oshkosh, Madison, and Middleton, we are proud to deliver exceptional guest experiences every day.Our team has been consistently recognized by Automotive News as the top dealership group to work for in Wisconsin and one of the best in the United States. We’ve also earned accolades such as Glassdoor’s “Best Places to Work” award and honors from the Better Business Bureau and Time Magazine.At Bergstrom Automotive, we are deeply committed to giving back to our communities, supporting local organizations such as Make-a-Wish, United Way, and Breast Cancer Research at the Medical College of Wisconsin.Join us and be part of a team dedicated to excellence, integrity, and making a difference both on and off the lot!