Receptionist

ForFutures Financial, Planning, a financial advisory practice of Ameriprise Financial Services LLC; Anchorage (AK); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

PTO and paid sick leave

Employee stock purchase plan

Job summary

First American’s Direct division is seeking an entry-level receptionist to greet visitors and manage a multi-line phone system in a professional office setting in Anchorage. You will enable smooth daily operations and support staff across departments.

The role emphasizes customer service, basic clerical duties, and teamwork in a welcoming, inclusive environment with opportunities to grow within the company.

Qualifications

• High School diploma or equivalent.
• Entry-level position with potential for growth.
• Experience dealing with the general public or in an office environment preferred.

Responsibilities

• Greet and direct visitors in office.
• Operate multi-line telephone system to answer calls and direct to staff.
• Monitor visitor access and issue passes when required, update calendars as needed.
• Order, receive and maintain office supplies and equipment.
• Receive, sort and route mail and assist other staff with documents.

Skills

Customer service

Communication skills

Multitasking

Education

High School diploma

Tools

Microsoft Office

Job description

Who We Are

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

Join a team that puts its People First! First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Greet and direct visitors in office. Operate multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Typical an entry level position. Tasks are typically repetitive as employee gains skills and experience.

Essential Functions

• Greets and directs visitors in office.
• Operates multi-line telephone system to answer incoming calls and directs callers to appropriate personnel
• Monitors visitor access and issues passes when required, may update appointment calendars
• May order, receive and maintain office supplies and equipment
• May receive, sort and route mail
• May assist other employees or departments by gathering, checking, and preparing documents; maintain accounts; set-up appointments; assemble packages

Knowledge And Skills/Technology Used

• Knowledge of Microsoft Office applications
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees
• Responds promptly to customer needs; responds to requests for service and assistance; meets commitments

Typical Education

• High School diploma or equivalent

Typical Range Of Experience

• Entry-level position
• Experience dealing with the general public or office environment preferred

Pay Range: $17.68 - $23.56 Hourly
This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.

What We Offer

By choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.