Receptionist

Talentify; Alexandria (MN); On-site; USD 28,000 - 30,000; Part time

Job summary

Talentify is seeking a friendly receptionist to provide administrative support across three practices in Alexandria, MN. The role includes answering phones, greeting members, handling mail, ordering supplies, and using Thrivent Financial systems to support client relations.

Part-time, 24 hours per week across three days, with a W2 arrangement. Ideal candidates will have admin/secretarial experience, strong computer skills (Word, Excel, PowerPoint, Outlook), the ability to multitask, and

Qualifications

• Administrative/secretarial experience preferred.
• Strong computer skills and ability to learn Thrivent systems.
• Ability to manage multiple tasks with accuracy.
• Maintain confidentiality of client information.
• Basic understanding of Thrivent Financial products.

Responsibilities

• Handles incoming telephone calls and responds to information requests.
• Performs routine administrative duties such as maintaining office supplies and processing mail.
• Prepares routine correspondence, reports, and projects of a routine nature.
• Supports projects and various programs as needed.
• Drives client/member facing activity by scheduling meetings with Financial Advisors.

Skills

Multitasking

Customer service

Communication

Confidentiality

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

Summary

This position provides administrative support to three practices in the Alexandria. This role is critical to member experience and requires a friendly, upbeat demeanor. The incumbent supports the daily operations of the practice, including, but not limited to: answering the phones, meeting/greeting members, handling/distributing postal mail and practice email, ordering supplies, utilizing Thrivent Financial computer systems and programs in support of client relations, and other administrative tasks as assigned. The Receptionist reports to and is employed by multiple financial advisors.

This is a W2 position, compensating $20. This position is part-time, 24 hours a week, 3 days a week.

Job Description

Position Roles/Responsibilities/Accountabilities

• Handles incoming telephone calls to and responds to requests for information
• Performs routine administrative duties such as maintaining office supplies and processing mail
• Prepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine nature
• Supports projects, administration of various programs, and processing functions as needed
• Drive client/member facing activity in the practice by scheduling meetings with client/members on behalf of the practice’s Financial Advisors
• Update the contact management system with client/member contact and preference information
• Assist Financial Advisors in the preparation and follow up for the client/member meetings
• Provides back-up support on tasks that do not require any type of licensing or registration for other staff members, as needed
• Completes other miscellaneous tasks as assigned

Position Qualifications

• Previous administrative/secretarial experience desired
• Strong technical computer aptitude and knowledge of business tools (e.g., Microsoft Word, Excel, PowerPoint) or ability to learn
• Ability to handle multiple tasks and maintain a high quality of work while experiencing frequent interruptions
• Ability to maintain integrity of sensitive/confidential information
• Basic understanding of our products and services, and Thrivent Financial

Competencies

• Planning/Organizing
• Customer Focus
• Communication
• Interpersonal Skills
• Teamwork and Collaboration
• Adaptability/Flexibility

External/Internal Dependencies

• Must be able to work with all roles of the teams
• Must be able to represent the organization in work with external clients
• Must be able to cultivate and maintain relationships with outside organizations

As part of the recruiting/hiring/contracting process, a verification of a candidate's background will be made to complete the hiring/contracting process. In addition, fingerprints will be taken for submission to the Federal Bureau of Investigation for review against nationwide fingerprint records.