Receptionist

Dekker; Albuquerque (NM); On-site; USD 32,000 - 45,000; Full time

Job summary

Dekker is seeking a professional and highly organized receptionist for its Albuquerque office. You will greet clients, direct visitors, and provide information to guests, while supporting daily office operations with clerical tasks and scheduling.

This role emphasizes excellent customer service and a tidy, welcoming front office environment. The position requires a full-time, in-office schedule, strong communication skills, and proficiency with Microsoft Office.

Qualifications

• Strong verbal and written communication abilities are required.
• Excellent interpersonal and customer service skills are essential.
• High level of organization and attention to detail is expected.
• Proficient in Microsoft Office Suite and related software.

Responsibilities

• Greet clients and visitors and direct them appropriately.
• Answer phone calls, take messages, and schedule appointments.
• Receive and distribute mail and packages; handle courier deliveries.
• Prepare and support client meetings and events, including setup and cleanup.
• Assist with travel scheduling and calendar management.
• Perform general clerical tasks and file organization.

Skills

Verbal communication

Written communication

Interpersonal skills

Customer service

Organizational skills

Attention to detail

Education

High School Diploma

Tools

Microsoft Office

Job description

Dekker is seeking a professional, highly organized, and customer-focused Receptionist for its Albuquerque office. This role focuses on making every client’s experience in our office exceptional. They greet, assist, and provide direction and information to clients, visitors, and other guests of the organization. As passionate and self-driven team members at Dekker, candidates would play a key role in creating inspired experiences for everyone they interact with, backed by support of a firm that has been a staple in the industry for more than 60 years.

Responsibilities

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts them to the appropriate location
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items
• Manages the preparation, set-up, and clean‑up of office client meetings, events, and gatherings
• Organizes and schedules product rep visits and continuing education events
• Performs administrative and clerical support tasks
• Performs basic filing and recordkeeping
• Schedules travel
• Schedules meetings and reviews as requested
• Identifies and communicates out progress, accomplishments, challenges, and support needed to complete responsibilities

Qualifications

• Ability to work a consistent, full-time, in‑office schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m.
• Excellent verbal and written communication skills
• Ability to perform the essential physical functions of the position, including standing and walking for extended periods; occasionally lifting, carrying, or moving items weighing up to 25 pounds (such as packages, office supplies, or meeting materials); and bending, reaching, and stooping as needed to support daily office operations.
• Demonstrated interpersonal and customer service skills
• Proficient in Microsoft Office Suite and related software
• Excellent organizational skills and attention to detail
• Basic understanding of clerical procedures and systems such as recordkeeping and filing
• High School Diploma or equivalent

Dekker offers competitive benefits and salary packages based on education and experience. For a full list of our benefit options, please visit our careers page.

As a government subcontractor we’re required by the OFCCP to provide applicants with the ability to voluntarily self‑identify as an individual with a disability. If you'd like to do this you can find the form here: 503Self‑IDForm. Simply include this form with your application.

Dekker is a family of designers, planners, architects, and engineers, intent on creating passion for the built environment through our work. We believe that architecture and design can be transformational and that it must serve more than just a functional role. It should inspire, protect, delight, and empower users and entire communities. We believe the most innovative designs are created through a multi‑faced perspective of places, people, and their processes. Collaboration, empathy, and understanding, combined with passion and expertise can shape our experiences and our environments. We strive to tune our ability to see things through the eyes, hearts, and minds of our clients. If you think your vision, passion, and experience would enhance ours, we’d love to meet you.

EEO: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status and any other protected class under state or federal law.