Receptionist/Administrative Support Assistant

Dykema; Dallas (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Flexible paid time off (PTO)

Retirement savings plan with profit sharing

Commuter benefits

Mental health support

Job summary

Dykema in Dallas is searching for an experienced Receptionist / Administrative Support Assistant to provide essential administrative support and deliver exceptional customer service. The perfect candidate should possess strong verbal and interpersonal communication skills, along with proficiency in Microsoft Office and legal reception experience. The role includes greeting clients, answering phones, and managing conference room bookings. Dykema offers a competitive benefits package focused on employee well-being and work-life balance.

Qualifications

• 2 years related work experience, preferably in a legal environment.
• Typing requirement of 55 wpm.
• Ability to lift and transport moderate to heavy boxes.

Responsibilities

• Greets and directs clients and visitors.
• Answers office telephone lines.
• Reserves conference rooms and coordinates catering services.
• Maintains professional appearance of reception area.
• Processes maintenance requests.

Skills

Verbal communication skills

Interpersonal communication skills

Microsoft Office Suite

Organizational skills

Reception experience in a legal environment

Education

Associate Degree or Bachelor's Degree

Tools

Chrome River/Emburse accounting software

Workflow management software

Job description

Dykema Gossett, PLLC, a leading national law firm celebrating its 100th anniversary in 2026, is recruiting for an experienced Receptionist / Administrative Support Assistant (ASA) for our Dallas office. The core duties and responsibilities of this position revolve around supporting others and delivering exceptional customer service. Under the supervision of the Office Administrator, the Receptionist/ASA is responsible for providing administrative support to meet the daily needs of the office location.

Responsibilities

• Greets and directs all clients, visitors and personnel arriving in the office in a courteous and professional manner. Notifies appropriate party of their arrival. Coordinates guest technology and equipment needs.
• Answers office telephone lines, directing calls as appropriate.
• Reserves conference rooms and visitor offices using firm’s software and coordinates catering services for client meetings and other functions. Assists with set-up/clean-up.
• Maneages visitor and guest security procedures, including issuance of security badges, parking cards and validation of parking tickets.
• Maintains a professional appearance and cleanliness of office reception area.
• Processes maintenance requests using building tenant portal account.
• Maintains employee parking database and coordinates garage access for staff, vendors, and visitors.
• Codes, verifies and inputs invoices for payment using Chrome River/Emburse accounting software.
• Completes New Business Intakes and assists with opening files for new matters following established procedures.
• Provides overflow administrative support such as preparation of correspondence, legal documents, revisions, typing discovery requests, and mass mailings; also provides administrative support to the Office Administrator.
• Uses workflow management software to receive, prioritize, track and complete assigned tasks in a timely and organized manner.
• Assists with various projects as needed for management (e.g., filing, document preparation, organizational projects).

Knowledge, Skills, and Abilities

• Associate Degree or Bachelor’s Degree preferred.
• Two (2) years of related work experience; strong preference for administrative and reception experience in a law firm/legal environment.
• Excellent verbal, written, and interpersonal communication skills, with a strong understanding of office protocol and professional etiquette.
• High competency in Microsoft Office Suite applications (Outlook, Word, Excel); typing requirement of 55 wpm.
• Ability to be flexible and work flexible hours when required, including occasional overtime, evening or weekend hours.
• Exceptional organizational skills with a high level of attention to detail in both written work and data entry.
• Excellent interpersonal skills and familiarity with office protocol.
• Ability to work independently with some autonomy, taking initiative to ensure performance aligns with the successful operations of the office.
• Experience operating administrative office equipment (e.g., high-speed copier, scanner).
• Ability to lift and transport moderate to heavy (20–25 pound) boxes; repeated lifting, stooping and bending.

Benefits

Dykema offers a comprehensive benefits package designed to support the well‑being and success of our employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, flexible paid time off (PTO), holiday leave, a retirement savings plan with profit sharing for eligible employees, flexible spending programs, health savings account, commuter benefits, and personal and parental leave programs. We prioritize work‑life balance and offer wellness programs, mental health support, professional development programs, an inclusive workplace culture, and various employee discounts and perks.

EEO Statement

It is the Firm’s policy to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state or local laws or ordinances. Dykema will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the Firm’s goal of furthering the principle of equal employment opportunity.

E-VERIFY

Dykema uses E‑Verify in its hiring practices to achieve a lawful workforce. E‑Verify is a registered trademark of the U.S. Department of Homeland Security.

Additional Information

This job posting is intended to describe the essential duties and responsibilities, the specialized job functions, and the essential requirements of this job. It is not intended to be an exhaustive statement of all supplemental duties, responsibilities, non‑essential requirements, or reflect any accommodations made under the Americans with Disabilities Act or the Michigan Persons with Disabilities Civil Rights Act.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.