Reception Specialist

Opalaska; Anchorage (AK); On-site; USD 24,108 - 37,195; Full time

Benefits offered by this job

Complimentary orthopedic and primary

Medical and dental insurance coverage

Life insurance

Disability insurance

401K

Profit sharing

Employee Assistance Program

Paid time off starting at three weeks

7 paid holidays per year

Competitive pay and annual reviews

Job summary

OrthoAlaska LLC is seeking a Reception Specialist for OPA Lake Otis in Anchorage. The role centers on delivering outstanding patient service, answering calls, scheduling appointments, and handling precertification tasks.

Salary ranges from $17.50 to $27.00 hourly with a Monday–Friday schedule. The position includes benefits like medical/dental insurance, life and disability coverage, 401K, and paid time off, reflecting a patient‑centered, professional mindset.

Qualifications

• High School diploma or equivalent.
• Six months of customer service experience.
• One year of customer service experience in a medical setting preferred.
• Exposure to medical billing or pre-certification tasks preferred.

Responsibilities

• Provide outstanding customer service to all patients.
• Perform insurance verification and prior authorizations.
• Educate patients on insurance coverage limits and options.
• Work closely with the billing and other departments providing services.
• Collect deposits and co‑pays.
• Other duties as assigned by supervisor.

Skills

Customer service

Insurance verification

Communication skills

Education

High School diploma or equivalent

Tools

Medical billing software

Job description

Career Opportunities with OrthoAlaska LLC

A great place to work.

Current job opportunities are posted here as they become available.

Reception Specialist, OPA Lake Otis, Full-time

Orthopedic Physicians Alaska

Salary Range: $17.50-$27.00 hourly

• Complimentary orthopedic and primary care at OPA and PCA
• Medical and dental insurance coverage beginning within 30 days
• Life insurance
• Disability insurance
• 401K
• Profit sharing
• Employee Assistance Program
• Paid time off starting at three weeks per year
• 7 paid holidays per year
• Competitive pay and annual compensation reviews

Schedule: Monday through Friday, 08:30am-05:00pm

Your Role at OPA:

As a Reception Specialist at OPA you will greatly contribute to the team by ensuring patient needs are being met by providing outstanding customer service. As part of this role you will answer patient calls, schedule patient appointments, and complete some precertification and verification tasks.

What You’ll Do:

• Provide outstanding customer service to all patients
• Perform insurance verification and prior authorizations
• Educate patients on insurance coverage limits and options
• Work closely with the billing and other departments providing services
• Collect deposits and co‑pays
• Other duties as assigned by supervisor

Why You’ll Excel in This Role:

• You have knowledge of primary and secondary coordination of benefits
• You are familiar with CPT and ICD-10
• You have the ability to work in a fast-paced environment
• You have keen organization skills
• You have strong communication and interpersonal skills and an investigative nature
• You are a reliable self-starter who embraces professionalism and learning
• You are efficient, accurate and detail oriented

Required Qualifications:

• High School diploma or equivalent
• Six months of customer service experience

Preferred Qualifications:

• One year of customer service experience in a medical setting
• Exposure to medical billing and/or pre-certification tasks

At OPA, you will enjoy opportunities for professional growth in a collaborative environment and exposure to a full range of orthopedic care with orthopedic, injury walk-in, and rheumatology clinics, an imaging center, athletic training and physical, occupational and massage therapy.

Learn more about Orthopedic Physicians Alaska at www.OPAlaska.com.

FLSA status: Non-exempt

Candidates meeting the above skills and qualifications and desiring to be part of a patient-centered, professional environment are invited to apply.

OrthoAlaska is proud to provide equal employment opportunities to all applicants and employees without regard to race, color, ancestry, national origin, sex, sexual orientation, gender identity, marital status, religion, age, pregnancy, protected veteran status, disability, or other protected categories.