Reception & Office Operations Lead

The Salvation Army Intermountain Div; Denver (CO); On-site; USD 74,501,000 - 83,097,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

Sick leave

Vacation

Job summary

The Salvation Army Intermountain Division in Denver seeks a Business Office & Reception Coordinator to act as the administrative hub of the Denver Red Shield, overseeing daily business office operations and supporting Corps Officers and the Center Director. This role also serves as the frontline receptionist, greeting visitors and directing inquiries with a Christ-centered, professional demeanor.

Responsibilities include banking tasks, recordkeeping, data entry in TSAMM, scheduling, and reports.

Qualifications

• High school diploma or equivalent required; associate or higher degree preferred.
• Minimum of one year of experience in supervisory office administration, office management, reception, or related administrative role with supervision responsibilities.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and TSAMM, and ability to learn and effectively utilize organizational software.
• Experience with data entry, recordkeeping, banking procedures, statistical reporting, or general business office functions preferred.
• Strong organizational, time management, and administrative skills with exceptional attention to detail and accuracy.
• Excellent verbal and written communication skills with professionalism and courtesy toward staff, volunteers, donors, vendors, and community members.

Responsibilities

• Welcome and assist visitors, volunteers, donors, neighbors, vendors, and community members with sign-in procedures and a warm, professional first impression.
• Serve as the primary receptionist by answering, screening, routing calls, handling inquiries, and directing guests to staff.
• Maintain a clean, organized front office and welcoming reception area, keeping information boards and displays current.
• Coordinate mail, packages, office supplies, and inventory while maintaining filing systems.
• Manage calendars, meetings, facilities reservations, and provide administrative support to Corps Officers and Center Director.
• Prepare and deposit bank deposits, process payments, donations, registrations, and other approved financial transactions per Salvation Army policies.
• Maintain TSAMM and other systems with member, volunteer, program, and ministry data; compile weekly, monthly, quarterly, and annual reports.
• Support onboarding for new staff and volunteers, process onboarding documents, and ensure confidentiality of records.
• Open and secure the building, coordinate vendor access, and assist with office operations.
• Encourage participation in corps ministries and community programs.

Skills

Microsoft Office

Data entry

Organizational skills

Communication

Bilingual English/Spanish (preferred)

Education

High school diploma or equivalent

Associate degree or higher preferred

Tools

TSAMM

Job description

The Salvation Army Intermountain Division in Denver seeks a Business Office & Reception Coordinator to act as the administrative hub of the Denver Red Shield, overseeing daily business office operations and supporting Corps Officers and the Center Director. This role also serves as the frontline receptionist, greeting visitors and directing inquiries with a Christ-centered, professional demeanor.

Responsibilities include banking tasks, recordkeeping, data entry in TSAMM, scheduling, and reports.