Reception/Cashier

Safford Volkswagen; Fredericksburg (VA); On-site; USD 26,000 - 36,000; Full time

Job summary

Safford Volkswagen of Fredericksburg is seeking a dedicated Cashier/Receptionist to provide our customers with exceptional experiences in a fast-paced, professional dealership environment.

Responsibilities include calculating bills, handling cash and cards, answering phones, directing customers to the proper departments, and supporting managers with clerical tasks while maintaining a friendly, professional demeanor.

Qualifications

• Outgoing, friendly personality.
• Basic math skills.
• Ability to communicate customers' interests, needs, and requests to management and sales personnel.
• Professional personal appearance.
• Clean driving record.
• Must be 18 yrs old or older to qualify for this position.

Responsibilities

• Calculate the customer's bill using the dealership’s computer system.
• Receive cash, checks, and credit card payments and record the amount received on the repair order and/or counter ticket.
• Make change accurately and issue receipts to customers.
• Answer phones and direct customers to the proper department and follow up in a timely manner.
• Use the paging system to page departments and individuals.
• Handle customer complaints diplomatically and refer customers to the appropriate individual for resolution.
• Operate switchboard telephone system.
• Communicate with callers in a professional, friendly and efficient manner, minimizing hold times.
• Assist the managers with various clerical duties as needed.
• Be friendly, professional, courteous and efficient when working with all customers and employees.
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently.

Skills

Outgoing personality

Basic math skills

Communication with customers

Professional appearance

Clean driving record

Age requirement

Job description

Job Details

Job Location: Fredericksburg, VA 22408

Safford Auto Group (VW of Fredericksburg) is seeking a dedicated Cashier/Receptionist to provide our customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

About Us

How about working for a company that began as a single dealership in 2002 and has grown to 26 dealerships even through tough economic periods when other dealerships were scaling back.

Responsibilities

• Calculate the customer's bill using the dealership’s computer system
• Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
• Make change accurately and issue receipts to customers
• Answer phones and direct consumer to the proper department and follow up in a timely manner
• Using the paging system to page departments and individuals
• Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
• Operate switchboard telephone system
• Communicate with callers in a professional, friendly and efficient manner, striving to minimize the number of time customers spend on hold
• Assist the managers with various clerical duties as needed
• Be friendly, professional, courteous and efficient when working with all customers and employees
• Familiarize yourself with department structures & internal procedures for assisting customers efficiently

Qualifications

• An outgoing, friendly personality
• Possess basic math skills
• Ability to communicate customers' interests, needs, and requests to management and sales personnel
• Professional personal appearance
• Clean driving record
• Must be 18 yrs old or older to qualify for this position.