Reception and Engagement Assistant - PT On-Call, St George

Southwest Behavioral Health Center; Saint George (UT); On-site; USD 19,320 - 27,517; Part time

Job summary

Southwest Behavioral Health Center is looking for a Reception and Engagement Assistant in Saint George, Utah. This part-time on-call position is set for up to 20 hours per month, filling in for planned absences and events. The successful candidate will handle reception duties, maintain records, and assist in client intake.

Ideal candidates should possess excellent communication skills, be highly organized, and have experience in a clerical role. A high school diploma is required, along with background check clearance.

Qualifications

• High School Diploma or GED required.
• One year of responsible clerical and secretarial experience preferred.
• Ability to pass a background check.

Responsibilities

• Perform clerical and reception duties to expedite service delivery.
• Maintain records and files according to established methods.
• Operate various office equipment and software.

Skills

Organizational skills

Written communication

Verbal communication

Interpersonal skills

Mathematical skills

Education

High School Diploma or GED

Job description

Reception and Engagement Assistant - PT On-Call, St George

Starting Wage: $17.00/hour

This is an On-Call position allowing up to 20 hours per month (filling in for pre-planned absences, events, or sick calls when possible). Business hours are Monday through Friday from 8am to 5pm.

If you believe recovery for people with mental illness and/or substance use disorders is possible, in the power of community, and are a positive individual with the ability to connect with a diverse group of people we are looking for you. Do you have exceptional organization, written and verbal communication skills? Do you enjoy working as part of a team as well as independently? If you are a self-starter, have strong interpersonal skills, are a creative thinker, with the ability to have fun, then we have a place for you.

General Purpose

Perform a variety of complex secretarial, clerical and records maintenance duties as needed to expedite the delivery of services and programs provided through and coordinated by the mental health department. Perform routine reception and communication duties as needed to receive and direct incoming telephone calls and clients.

Supervision Received

Works under the general supervision of the assigned Office Manager or Lead.

Supervision Exercised

None.

Example of Duties

• Operate personal computer terminal to utilize various word and data processing programs as needed to type departmental records, technical and/or statistical reports, file information, and general correspondence; may transcribe from dictation equipment.
• Maintain records, files, indexes and books according to established methods and procedures; compile and tabulate data for records and reports; keep books requiring ledger entries related to petty cash account and program revenues; review account balances to assure current posting and accuracy.
• Receive telephone and personal callers; respond to routine and non-technical questions; direct specific and technical questions to appropriate staff member.
• May perform as backup to other secretarial or clerical personnel related to computer operations, general office maintenance or other related functions.
• May perform initial intake on clients, completing paperwork, inputting information into computer system making sure all information is accurate and complete.
• Perform other related duties as required.

Minimum Qualifications

1. Education and Experience:
   • High School Diploma or GED;
   • One (1) year of responsible clerical and secretarial experience preferred;
   • An equivalent combination of education and experience.
2. Ability to pass a background check.
3. Required Knowledge, Skills, and Abilities:
   • Working knowledge of telephone and interpersonal communication etiquette;
   • General office maintenance and practices;
   • Recording and filing procedures and methodologies;
   • Operation of standard office equipment;
   • Basic mathematics;
   • Basic public relations.
4. Ability to:
   • Communicate effectively, verbally and in writing;
   • Perform basic mathematical calculations;
   • Operate standard office equipment;
   • Develop effective working relationships with supervisors, fellow employees, and the public;
   • Work independently and manage work assignments in a high interpersonal contact environment;
   • Demonstrate maturity necessary in dealing with sensitive and confidential material.
5. Skilled in:
   • 10-key by touch;
   • Ability to establish priorities;
   • Work independently and proceed with objectives without supervision;
   • Handle and resolve recurring problems.
6. Special Qualifications:
   • Type 40 wpm.
   • CPR/First Aid certification (within 30 days and upon expiration).