Reception & Admin Support Specialist (Hybrid)

NLACRC Website; Lancaster (CA); On-site; USD 30,086 - 33,200; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Plan

Retirement Plan

Paid Time Off

Holidays

Hybrid Option

Job summary

North Los Angeles County Regional Center (NLACRC) seeks a Reception/Clerical professional to handle a high volume of calls, greet visitors, coordinate appointments, and support mailroom and scanning tasks.

The role requires a high school diploma or GED, two years of office experience, proficiency in Microsoft Office, and a willingness to work in a dynamic nonprofit environment with bilingual Spanish possible.

Qualifications

• High school diploma or GED; or equivalent combination of education and experience required.
• Two (2) years related experience required working in an office environment or related experience.
• Proficiency in Microsoft Office and data entry.

Responsibilities

• Responds to a heavy volume of phone calls, transfers calls to appropriate staff, greets consumers, families, and visitors; checks in and verifies appointments.
• Schedules appointments with consumers, related parties or internal staff.
• Reserves rooms for meetings and conferences; maintains department calendars for staff.
• Performs a variety of clerical and support tasks, including filing, scanning, copying, preparing written correspondence, and communicating with consumers, families and service providers and other agencies.
• Types, inputs, and maintains documents, consumer information and/or related data into computer databases, software, tracking systems/tools, etc.
• Prepares reports/documents by collecting and collating information. Sets up and maintains paper and/or electronic filing systems.

Skills

Microsoft Office

Customer Service

Data Entry

Bilingual Spanish

Education

High School Diploma

Job description

North Los Angeles County Regional Center (NLACRC) seeks a Reception/Clerical professional to handle a high volume of calls, greet visitors, coordinate appointments, and support mailroom and scanning tasks.

The role requires a high school diploma or GED, two years of office experience, proficiency in Microsoft Office, and a willingness to work in a dynamic nonprofit environment with bilingual Spanish possible.