Reception

Hamletrehab; Nesconset (NY); On-site; USD 16,531 - 24,796; Part time

Job summary

The Hamletrehab is seeking a qualified receptionist with a background in customer service to support residents and families daily.

This role requires tact, professionalism, and the ability to greet visitors, operate the phone system, route calls, file documents, and maintain a current list of residents while protecting their health information. Part-time shifts and a pay rate of up to $18 per hour are offered. Hamletrehab is an Equal Opportunity Employer.

Qualifications

• Must be able to read, write, and understand English.

Responsibilities

• Greet visitors and direct appropriately.
• Operate the phone system and train others for relief purposes.
• Answer telephones and determine the nature of the call, directing the calls to the appropriate individual or department.
• Filing and copying documents as needed.
• Typing correspondence, written communication, and reports as needed.
• Distribute mail as directed.
• Maintain a current list of residents and their room numbers.
• Agree not to disclose the resident's protected health information and promptly report suspected or known violations of such disclosure to your Director.

Skills

Customer service

Communication

Team player

Telephone handling

Tools

Phone system operation

Job description

The Hamlet is seeking a qualified and experienced receptionist with a background in customer service.

Our employees are the vital link; they are the core of excellence in the care and compassion we are committed to, striving to fulfil the expressed and unexpressed wishes and needs of our guests and their families daily. They are therefore our most precious resource.

Receptionist Job Description:

• This position requires tact, sensitivity, and professionalism due to the constant interactions with residents and families to guarantee their satisfaction.




• Must be a true team member.




• Courteously greeting visitors and directing appropriately.




• Operate the phone system and train others for relief purposes.




• Answer telephones and determine the nature of the call, directing the calls to the appropriate individual or department.




• Filing and copying documents as needed.




• Typing correspondence, written communication, and reports as needed.




• Distribute mail as directed.




• Maintain a current list of residents and their room numbers.




• Agree not to disclose the resident's protected health information and promptly report suspected or known violations of such disclosure to your Director.

Requirements/Qualifications:

Must be able to read, write, and understand English

Shift Needs: Part Time

Pay Rate: up to$18 per hr

An Equal Opportunity Employer