Reception

Ghent-Rehabilitation-and-Nursing-Center; Ghent (KY); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Ghent-Rehabilitation-and-Nursing-Center is hiring a front desk receptionist for an 8am–4pm shift. You will greet visitors, manage calls, handle mail, and prepare documents while supporting administrative workflows in a long-term care setting.

Requirements include a high school diploma, strong communication skills, and experience with Microsoft Office. A positive, empathetic attitude and excellent organization are essential for daily multitasking and resident support.

Qualifications

• High school diploma or equivalent required.
• Prior receptionist or administrative experience preferred in long-term care or medical settings.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and basic computer skills.
• Able to operate a multi-line phone system with professionalism.
• Positive, empathetic attitude with attention to detail.

Responsibilities

• Greet visitors and determine purpose of visit, directing to appropriate persons.
• Operate office equipment and computer systems for documents and reports.
• Handle mail, invoices, and general clerical duties with accuracy.
• Maintain records, prepare memos and correspondence as requested.
• Answer phones, take messages, and route calls appropriately.
• Ensure coverage when receptionist is away and support front desk workflow.

Skills

Communication skills

Organizational skills

Multitasking

Customer service

Empathy

Attention to detail

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Office

Multi-line phone system

Job description

New Rate: ($16.50/hr) 8am-4pm

We offer the Following:

• Premium Compensation
• Great Benefits Package
• Professional Growth & Stability

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

ESSENTIAL FUNCTIONS:

• Ensure all person’s entering and exiting the facility have authorization to do so.
• Operate office equipment such as fax machines, copiers, and phone systems, and use computers for spreadsheet, word processing, database management, and other applications.
• Perform general office duties such as ordering supplies and maintaining records management systems.
• Prepare invoices, reports, memos, letters, and other documents, using word processing, spreadsheet, database, and/or presentation software, as requested
• Sort and route incoming mail, answer correspondence, and prepare outgoing mail.
• Greet visitors and determine nature and purpose of visit, direct them to specific destinations or the appropriate persons according to their needs.
• Complete word processing and clerical assignments with review of the assignee.(Filing, typing copying)
• Obtain, review and apply new information to Resident Room Listing, Department Notifications, and Department Directory.
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Ensure no personal calls are relayed directly to personnel during his/her work hours unless it is an emergency
• Route emergency calls appropriately.
• Make copies of correspondence and other printed material.
• Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
• Operate communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.
• Beep individuals to inform them of telephone calls, using beeper and interoffice communication equipment.
• If the receptionist needs to leave the front desk at any time then s/he needs to have appropriate coverage in place.
• All other duties as assigned.

Required skills and qualifications

• High school diploma or equivalent.
• Previous receptionist or administrative experience, with experience in a long-term care or medical setting often preferred.
• Strong verbal and written communication skills.
• Proficiency in Microsoft Office and basic computer skills.
• The ability to operate a multi-line phone system or switchboard.
• A positive, empathetic, and professional attitude.
• Exceptional organizational skills and a strong attention to detail.
• The ability to multitask and remain calm in a fast-paced environment.
• Compassion and sensitivity when interacting with residents and family members who may be emotionally upset.

ACKNOWLEDGEMENT

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. All pay rates and bonuses are paid and/ or awarded to employees based on the facilities policy and/ or the CBA, depending on the position.