Receiving/Warehouse Supervisor

Big Tool Box Inc; Centennial (CO); On-site; USD 52,000 - 76,000; Full time

Job summary

Big Tool Box Inc. is seeking a Receiving/Warehouse Supervisor to lead the team, ensure 100% receiving accuracy, and maintain backroom organization from dock to sales floor.

The role oversees auditing receipts, vendor credits, Sort & Segregate coordination, and BOPUIS processes, while driving improvements and eliminating shrink.

Qualifications

• 2+ years receiving/warehouse leadership.
• Experience with Sort & Segregate, BOPUIS fulfillment, AP reconciliation, and vendor credit pursuit.
• Detail-obsessed auditor who ensures accuracy and data integrity.

Responsibilities

• Lead and train Receiving/Warehouse staff and Delivery Drivers.
• Audit 100% of high-value and 30% of all receipts; verify counts and ASN accuracy.
• Coordinate Sort & Segregate, BOPUIS, and timely delivery coordination and reporting.
• Publish weekly dashboards and lead continuous improvement projects.

Skills

Leadership

Receiving/Warehouse management

AP reconciliation

Education

High school diploma or GED

Associate or bachelor’s in logistics a plus

Tools

WMS

BOPUIS module

RF scanners

Excel reporting

Job description

Receiving/Warehouse SupervisorSince 1978, Big Tool Box has been the family-owned hardware haven where “all the expertise is under one roof,” putting customer service at the heart of everything it does. Spanning five powerhouse categories—Ace Hardware and Tools for every nut, bolt, and power tool imaginable; the Rental & Repair Center to keep projects moving without breaking the bank; the Highlands Garden Center bursting with plants, soil, and green-thumb guidance; the Lawn & Sprinkler Center for flawless outdoor irrigation and landscape solutions; and the Grillin and Chillin Center stocked with premium BBQ grills and all the accessories for perfect backyard cookouts—Big Tool Box remains the go-to destination for contractors, gardeners, grill masters, and DIYers alike.Job SummaryLead the Receiving and Warehouse team to achieve 100% receiving accuracy, perfect backroom organization, and seamless product flow from dock to sales floor.Own auditing receipts and invoices, receiving paperwork, backroom organization, delivery coordination, pursuing vendor credits, coordination of the Sort & Segregate Program, and auditing the BOPUIS (Buy Online Pick-Up In Store) process while providing strong leadership and eliminating shrink at the source.Full-time salaried or hourly leadership role with RF admin rights, AP portal access, forklift fleet responsibility, and direct path to Operations Manager.Praise worthy customer service is our goal in every customer interaction.Key ResponsibilitiesLeadership DutiesTrain and schedule Receiving/Warehouse associates and Delivery Drivers on accurate counting, forklift safety, paperwork standards, Sort & Segregate, and BOPUIS protocols.Conduct daily huddles and weekly 1:1s; recognize perfect trucks and coach discrepancies immediately.Auditing Receipts & InvoicesAudit 100% of high-value and 30% of all receipts; verify piece counts, scan accuracy, damage photos, and ASN exceptions in real time.Match every invoice to PO, receiving report, and BOL; resolve discrepancies within 48 hours.Sort & Segregate Program CoordinationOversee daily Sort & Segregate process: separate salvage, recyclable, hazardous waste, and return-to-vendor items from regular freight.Ensure team correctly identifies and stages BOPUIS over-receives, defective/damaged goods, cardboard/plastic, and e-waste in designated bins.BOPUIS Process AuditingAudit 100% of BOPUIS picks and staging weekly: verify correct SKU, quantity, and condition before customer notification.Spot-check BOPUIS holds in the warehouse for proper labeling, expiration (48-hour rule), and security.Resolve BOPUIS exceptions (shorts, damages, cancellations) same-day and retrain staff on scan-to-stage accuracy.Receiving Paperwork, Backroom Organization & Delivery CoordinationMaintain complete receiving paperwork, 5S backroom standards, and velocity-based slotting.Schedule and coordinate customer deliveries, contractor will-calls, and store transfers.Pursuing Credits from VendorsAggressively pursue every credit (shorts, damages, mis-ships, quality issues, BOPUIS over-receives); submit with photos within 24 hours and recover 95%+ of eligible dollars.Reporting & Continuous ImprovementPublish weekly dashboards on receiving accuracy, credit recovery, Sort & Segregate volume, and BOPUIS fulfillment rate.Lead improvement projects to reduce invoice exceptions, BOPUIS errors, and waste-hauling costs.All other duties as assigned by store management.Required Qualifications and SkillsEducationHigh school diploma or GED; associate or bachelor’s in logistics/supply chain a plus.Experience2+ years receiving/warehouse leadership; proven experience with Sort & Segregate, BOPUIS fulfillment, AP reconciliation, and vendor credit pursuit required.Skills & AbilitiesLeadership that creates a culture of “every piece counts and every credit is ours.”Expert in receiving, WMS, BOPUIS module, RF scanners, and Excel reporting.Detail-obsessed auditor who never signs a BOL or lets a BOPUIS order leave the dock wrong.Physical RequirementsLift/carry up to 50 lbs repeatedly; operate forklift 4+ hours daily.Early-morning availability and occasional weekends.Age 18 years or olderOtherCurrent forklift certification; valid driver’s license + clean record.Passion for accuracy, sustainability (Sort & Segregate), and flawless online order fulfillment.