Receiving Specialist Sales Associate

Cycle Gear; Woburn (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated Receiving Specialist & Sales Associate who thrives in a dynamic retail environment. This role involves managing inventory, providing exceptional customer service, and achieving sales goals while embracing creativity and innovation. You will engage with passionate motorcycle enthusiasts, ensuring a great shopping experience and maintaining strong product knowledge. Full-time benefits include comprehensive health insurance, paid time off, and opportunities for career advancement. If you have a proactive attitude and a love for motorcycles, this position offers a fulfilling career path.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Employee Discounts

Paid Time Off

Voluntary DailyPay

Qualifications

• Experience in retail, inventory management, or customer service.
• Strong computer and math skills for inventory and cash management.

Responsibilities

• Manage backroom operations and receive products into the POS system.
• Provide exceptional customer service and maintain store presentation.

Skills

Customer Service

Inventory Management

Sales

Attention to Detail

Proactive Attitude

Education

High School Diploma or Equivalent

Tools

RetailPro POS System

Basic Computer Skills

Job description

Job Description

What to expect when you work here

As a Receiving Specialist & Sales Associate, you will be responsible for managing the store's backroom operations by receiving products into the POS system, keeping products organized and accounted for, and helping process weekly pallets. You will also handle damaged or defective products by returning them to the Fulfillment Center and reporting these items to the Inventory Control Team. Additionally, you will be tasked with providing every customer with a great experience, maintaining strong product knowledge, and offering in-depth information on product features and benefits.

You can expect our 5 Core Values to guide our actions:

Aim For The Podium:

• Provide an outstanding shopping experience and exceptional customer service by maintaining accurate inventory, proper merchandise placement, and price updates.
• Achieve sales goals as a Sales Associate, including daily, weekly, and monthly targets.
• Maintain store presentation according to company standards, including housekeeping, merchandising, and backroom organization.
• Stay informed about product knowledge, promotions, and advertisements from the Marketing Team.

Take Risks; Wear a Helmet:

• Embrace new ideas and growth opportunities, encouraging creativity and innovation.
• Use planograms as a guide for display but feel free to experiment with new ideas.
• Be prepared to learn from failures and try again.

Share The Road:

• Prioritize health, safety, and wellness through company programs and resources.
• Support diversity, equity, and inclusion initiatives to foster an equitable work environment.
• Maintain a friendly and positive demeanor, always doing the right thing.

Keep It Real:

• Split your time between receiving and selling, with opportunities to earn commissions during sales hours.
• Full-time benefits include Medical, Dental, Vision, Life, Accident insurance, Paid Time Off, 401K, and employee discounts.
• Voluntary benefits like DailyPay are available for instant access to earned wages.
• Training is valued; your first 5 shifts will be at base pay to focus on learning.

Fuel Your Passion:

• Work in an industry you love!
• Opportunities for career advancement within the company.
• Represent Cycle Gear at events like motorcycle shows and races.
• Engage with passionate, community-minded motorcycle enthusiasts daily.

Qualifications:

Our ideal Receiving Specialist & Sales Associate has:

• Previous experience in retail, inventory management, customer service, or sales.
• Availability to work retail hours, including nights, weekends, and holidays.
• Strong computer skills, attention to detail, and math skills for inventory and cash management.
• A proactive attitude and eagerness to learn and engage with the riding community.
• Experience with POS systems (especially RetailPro) is a plus.
• Motorcycle riding knowledge or interest is a bonus but not required.

Cycle Gear is an equal opportunity employer, committed to diversity and inclusion in the workplace.