Receiving Lead

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Job summary

Join a leading grocery retailer as a Receiving Lead, where you'll ensure efficient product management and safety in the receiving area. This role emphasizes teamwork and leadership, guiding staff in stocking and inventory management while providing excellent customer service. Ideal candidates should have a high school diploma and some experience in customer service and receiving operations.

Qualifications

• 6 months to 1 year experience; desire to become a Non-Union Team Leader.
• 1 to 2 years of shipping and/or receiving experience preferred.

Responsibilities

• Support a culture of safety, including food safety and team member safety.
• Receive and process all DSD vendor and third-party deliveries.
• Maintain a clean, organized, and clutter-free backroom/receiving area.

Skills

Customer Service

Team Leadership

Education

High school diploma or equivalent

Job description

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Job Summary

Receiving Leads are key players in our store's success by making sure our products get in the door quickly and accurately. The Receiving Lead will organize, control, and maintain effective backroom/receiving area operations to minimize costs, enforce security procedures, promote a safe work environment, and provide superior service to all internal and external customers. In addition to providing unparalleled guest service, you'll guide the team through stocking, ordering, and inventory management. To thrive in this position, you should be a team player who understands that success is achieved when those around you are supported. You should be eager to support an amazing team, have the drive to grow your leadership career, and inspire those around you.

Job Description

• Experience Required: 6 months to 1 year; desire to become a Non-Union Team Leader.
• Experience Desired: Customer Service Experience; 1 to 2 years of shipping and/or receiving experience preferred.
• Education Desired: High school diploma or equivalent
• Certification or Licensing Preferred: DSD Certification
• Lifting Requirement: Up to 50 pounds
• Age Requirement: At least 18 years of age

Job Responsibilities

• Support a culture of safety, including food safety, team member safety, and customer safety.
• Conduct business with integrity, providing high-quality customer service in every interaction.
• Receive and process all DSD vendor and third-party deliveries and returns according to established procedures, maintaining documentation.
• Maintain a clean, organized, and clutter-free backroom/receiving area.
• Ensure safety and security in the receiving area, exceeding health and OSHA requirements.
• Ensure DSD vendors follow company standards for accuracy, safety, and security; receive third-party deliveries per procedures.
• Conduct vendor spot checks and maintain signature logs for DSD deliveries.
• Notify respective departments of perishable deliveries promptly to maintain cold chain integrity.
• Document and report pricing discrepancies, damaged products, and vendor compliance violations.
• Manage the area outside the receiving room to ensure unobstructed delivery processing.
• Maintain receiving equipment and perform regular checks and maintenance.
• Operate paper baler to make bales.
• Use automatic compactor for trash disposal.
• Organize flats/backroom for the evening crew.

About Us

At Giant Eagle Inc., we’re more than just food, fuel, and convenience. We’re a diverse family of talented team members committed to creating a nurturing environment with career growth opportunities. Our values and caring culture make us one of the top workplaces in the Greater Pittsburgh, Cleveland, Columbus, and Indianapolis areas. Join our family and start a lasting career with us.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Retail Groceries