Receiving Assistant - Forklift & Inventory Specialist

careers-naturalgrocers; South Broadway (WA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Birthday Bonus Pay

Vitamin Bucks

Holiday Pay

Paid Time Off

Job summary

Natural Grocers is seeking a Receiving Assistant to support the Receiving Manager and ensure efficient operations in the receiving department. You will handle product intake, accuracy checks, and coordination with store teams to maintain smooth receiving processes.

Responsibilities include forklift operation, order processing, discrepancy resolution, and maintaining a clean back room. The role demands strong customer service and organizational skills, with shifts including evenings, weekends,

Qualifications

• High School diploma, GED or equivalent preferred.
• 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus.
• 1 year of experience supervising others preferred.
• Ability to obtain forklift certification.
• Ability to pass food safety training courses and/or certifications as required by law.
• Ability to manage changing priorities and to stay focused with the task at hand.
• Possess a sense of urgency in the completion of tasks.
• Possess excellent customer service skills.
• Highly organized with great attention to detail.
• Ability to take direction and follow through.
• Must be cashier trained and able to count currency.
• Proficient in MS Word, Excel and Outlook

Responsibilities

• Providing World Class Customer Service as a number one priority.
• Assisting the receiving department manager in accurately receiving all incoming products including date, accuracy and damage checking.
• Scanning all incoming and outgoing product.
• Staging products for efficient delivery to the sales floor.
• Processing POs, RPOs, mispicks, invoices and paperwork timely and accurately.
• Researching and processing all discrepancies.
• Communicating with department managers regarding delivery issues and vendor out-of-stocks.
• Following up on special orders.
• Operating a forklift and pallet jack as required.
• Maintaining a clean and organized back room.
• Working with the department managers to address performance issues within the department.
• Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
• Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes.
• Maintaining the safety and security of customers and employees.
• Assisting in training and monitoring of department personnel including assigning and following up on tasks.
• Taking the initiative to provide additional help and backup in the store and providing store backup on the sales floor when receiving duties are complete.
• Answering customer questions per company standards and policies.
• Continually increasing product knowledge.
• Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
• Working a schedule based on store needs including evenings, weekends, holidays.
• <b>This position has limited Manager on Duty</b>

Skills

Customer service

Inventory management

Forklift certification

Cashier trained

MS Word

Excel

Outlook

Education

High School diploma or GED

Tools

SAP

Job description

Natural Grocers is seeking a Receiving Assistant to support the Receiving Manager and ensure efficient operations in the receiving department. You will handle product intake, accuracy checks, and coordination with store teams to maintain smooth receiving processes.

Responsibilities include forklift operation, order processing, discrepancy resolution, and maintaining a clean back room. The role demands strong customer service and organizational skills, with shifts including evenings, weekends,