Receipting Officer | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust; Wallington (NJ); On-site; USD 41,000 - 43,000; Full time

Job summary

The Royal Marsden NHS Foundation Trust is seeking a Receipting Officer to join the Private Care Billing and Credit Control team in Wallington. You will be responsible for cash receipting for Private Care payments, ensuring accurate posting to patient ledgers and timely reconciliation, while coordinating with insurers, embassies and self-payers.

You will need to be methodical with strong Excel skills and have excellent attention to detail.

Qualifications

• Methodical and accurate with excellent attention to detail.
• Excellent communication skills, both oral and written.

Responsibilities

• Administer cash receipting of all monies paid to Private Care in an accurate and timely manner.
• Post incoming cash to the patient ledger to ensure correct posting and reconciliation.
• Prepare and review reports monitoring cash receipted and drive process improvements to reduce errors.
• Work with Billing and Credit Control, Admissions, Cashier, Bank and external Private Medical Insurers, Embassies and self-payers to optimise payments.

Skills

Attention to detail

Communication skills

Tools

Excel

Job description

Receipting Officer | The Royal Marsden NHS Foundation Trust

Working within the Private Care Division of the world-famous Royal Marsden Foundation Trust you will be working within a Billing and Credit Control team based in Wallington, Surrey. We are looking for someone to work with us as part of the team responsible for the collection of all invoices in respect of patients attending the hospital for treatment privately, sponsored by International Embassies. The successful candidate will need to be methodical, accurate, good Excel skills and have an excellent attention to detail. Excellent communication skills, both oral and written, are required as the post involves direct contact with sponsors, patients, and staff at all levels.

• Responsible for administering the processes and processing of cash receipting of all monies paid to Private Care of the Royal Marsden Foundation Trust in an accurate and timely manner.
• Working closely with the teams within Billing and Credit Control and Admissions, Accounts, Cashier, Bank and external Private Medical Insurers, Embassy’s and self-payers, the Cash Receipting Officer will ensure full the utilisation of our systems and resources to accurately and timely post incoming cash to the patient ledger.
• The Cash Receipting Officer will seek to improve, develop and adapt processes to achieve seamless cash posting and ensure processes run smoothly.
• They will be expected to adopt a professional and caring attitude, with a polite and courteous manner in all aspects of communication.

These responsibilities will be carried out under the guidance of the Credit Control Team Leader.

• The cash receipting process for Private Care Credit Control team to ensure all receipts are properly applied in the correct period(s) and the patient or member accounts are reconciled daily.
• Act in accordance with standard operating procedures (SOP’s) and assist in the regular review, amendment and implementation of any changes in them.
• Serve as subject matter expert on the day-to-day responsibilities of processing patient payments.
• Maintain and update all patient and provider information; e.g. Bank Details, Contacts Spread sheet.
• Prepare and complete the daily banking, ensuring all cash is posted to the correct patient account.
• Design, prepare and review reports monitoring the cash receipted and drive initiatives to improve the speed and efficiency of the process and minimise errors.
• Work with Credit Controllers to encourage customers’ utilisation of efficient payment methods and technology. e.g. Tokenisation.
• Provide primary level problem resolution to both internal / external inquiries regarding past payments or refunds.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.

At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on‑going achievements.

This advert closes on Thursday 15 Oct 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Job Details

Salary: £30,630 - £32,346 per annum

Hours: Full-time

Location: Wallington, SM6 0DX

Job type: Contract

Posting date: 1 Oct 2026

Closing date: 31 Oct 2026