Rec Dispensary Associate

Terpenebeltfarms; Waterville (ME); Vor Ort; USD 20.000 - 29.000; Vollzeit

Benefits dieser Stelle

Sign-on bonus

Employee discount program

Zusammenfassung

East Coast Cannabis in Waterville, ME is hiring an approachable, detail-oriented team member who loves helping customers and learning about cannabis. You’ll deliver friendly service, guide product selection, process transactions, and support daily store operations.

The role requires at least 1 year of retail or hospitality experience, a high school diploma, and the ability to stand all shift. Pay is $18 per hour with a $600 sign-on bonus after 90 days, plus a generous employee discount program.

Qualifikationen

• High school diploma or equivalent required.
• At least one year of customer service experience in a retail or hospitality environment.
• Must be at least 21 years old.
• Personal familiarity with cannabis and a strong interest in continuing to learn.
• Strong computer skills and comfort learning retail systems.
• Intermediate math skills and the ability to handle cash and transactions accurately.

Aufgaben

• Welcome customers and provide attentive, professional service throughout their visit.
• Guide product selection by listening to customer preferences, answering questions, and sharing accurate, compliant product information.
• Support store sales goals through thoughtful recommendations and customer engagement.
• Respond to phone inquiries and help resolve customer concerns, involving Retail Leadership when needed.

Kenntnisse

Customer service

Interpersonal skills

Attention to detail

Multitasking

Problem solving

Teamwork

Communication

Ausbildung

High school diploma or equivalent

Jobbeschreibung

East Coast Cannabis is seeking an approachable, detail-oriented teammate who enjoys connecting with people and learning about cannabis. If you thrive in a fast-paced environment and take pride in great service, we’d love to meet you.

Key Responsibilities

Customer Experience & Sales

• Welcome customers and provide attentive, professional service throughout their visit.
• Guide product selection by listening to customer preferences, answering questions, and sharing accurate, compliant product information.
• Support store sales goals through thoughtful recommendations and customer engagement.
• Respond to phone inquiries and help resolve customer concerns, involving Retail Leadership when needed.

Product & Cannabis Knowledge

• Develop and maintain a strong working knowledge of ECC’s products, strains, formats, and features.
• Communicate product information clearly and help customers understand available options.
• Participate in ongoing product education and stay informed about new offerings.
• Follow ECC standards for responsible, compliant customer education.

Transactions & Compliance

• Verify customer eligibility in accordance with applicable state requirements and ECC procedures.
• Accurately build orders, process payments, and navigate the point-of-sale system.
• Handle cash and complete transactions with care and attention to detail.
• Follow all security protocols and compliance procedures, bringing questions or concerns to Retail Leadership.

Store Operations & Presentation

• Support inventory counts, restocking, merchandising, and organized product storage.
• Assist with menu updates, product displays, and in-store educational materials.
• Maintain a clean, organized, and welcoming dispensary through daily cleaning and upkeep.
• Work closely with teammates and Retail Leadership to keep customer flow and daily operations running smoothly.

Qualifications

Education & Experience

• High school diploma or equivalent required.
• At least one year of customer service experience in a retail or hospitality environment.
• Must be at least 21 years old.
• Personal familiarity with cannabis and a strong interest in continuing to learn.
• Strong computer skills and comfort learning retail systems.
• Intermediate math skills and the ability to handle cash and transactions accurately.

Skills & Teamwork

• Friendly, professional communication and strong interpersonal skills.
• A customer-focused approach and the ability to connect with people of varying cannabis knowledge and experience.
• Strong attention to detail, especially when verifying eligibility, processing transactions, and handling inventory.
• Ability to multitask and stay organized in a busy environment.
• A calm, courteous approach to solving problems and addressing concerns.
• A dependable, team-oriented mindset and comfort working closely with others.

Physical Requirements

• Ability to stand for extended periods.
• Ability to lift up to 50 pounds.

Schedule & Compensation

• Pay: $18 per hour
• $600 sign-on bonus after 90 days, plus enjoy one of the most generous employee discount programs in the state.
• Dispensary hours: 8:00 AM–9:00 PM, seven days a week
• Availability: Flexible availability for days, evenings, weekends, and holidays required
• Weekend availability is essential.