Dispensary Retail Associate

4Front Ventures; Georgetown (MA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Product discounts

Healthcare benefits

Paid time off

Floating holidays

Parental leave

Employee assistance program

Career development

401(k)

Job summary

4Front Ventures, behind Mission Dispensaries, is seeking a Retail Associate to help guests with product selections and to provide a positive, efficient shopping experience in a fast-paced cannabis retail environment.

You will greet customers, answer questions, process purchases on the POS, stock shelves, and support team efforts while adhering to state cannabis regulations. Training will be provided, with growth opportunities as the dispensary expands.

Qualifications

• At least 21 years old
• High school diploma or GED required
• 1+ year of retail or customer service experience preferred
• Comfortable handling cash transactions and using POS systems
• Ability to lift up to 50 pounds occasionally
• Able to obtain a state Dispensing Organization Agent Identification Card after hire
• Cannabis industry experience is helpful but not required

Responsibilities

• Greet guests and create a welcoming, professional atmosphere
• Help customers navigate products and answer questions about cannabis options
• Provide recommendations based on customer needs and preferences
• Process purchases using the point-of-sale system
• Handle cash and electronic payments accurately
• Prepare and package orders for customers
• Assist in multiple areas of the dispensary including reception, sales floor, and order fulfillment
• Help receive, organize, and stock inventory deliveries
• Maintain clean, organized retail and storage spaces
• Follow all company policies and state cannabis regulations
• Work closely with teammates and leadership to keep operations running smoothly
• Support the team with additional tasks as needed during busy periods

Skills

Customer service

Cash handling

POS systems

Teamwork

Communication

Physical strength

Education

High school diploma or GED

Tools

POS systems

Job description

Join the Team Behind Mission Dispensaries

At 4Front Ventures, we’re building one of the most respected cannabis brands in the industry. Through our Mission Dispensaries retail locations, we’re focused on delivering high-quality cannabis products and an exceptional customer experience in a welcoming and responsible environment.

We’re looking for friendly, dependable people who enjoy helping others, working as part of a team, and learning about cannabis products. If you thrive in fast-paced retail environments and enjoy connecting with customers, this could be a great fit.

What You’ll Do

As a Retail Associate, you’ll be one of the faces of the dispensary. Your role is to create a positive, informative, and efficient experience for every guest who walks through the door.

Day-to-day responsibilities include:

Customer Experience

Greet guests and create a welcoming, professional atmosphere

Help customers navigate products and answer questions about cannabis options

Provide recommendations based on customer needs and preferences

Ensure every guest leaves with a positive experience

Sales & Transactions

Process purchases using the point-of-sale system

Handle cash and electronic payments accurately

Prepare and package orders for customers

Store Operations

Assist in multiple areas of the dispensary including reception, sales floor, and order fulfillment

Help receive, organize, and stock inventory deliveries

Maintain clean, organized retail and storage spaces

Follow all company policies and state cannabis regulations

Team Collaboration

Work closely with your teammates and leadership to keep operations running smoothly

Support the team with additional tasks as needed during busy periods

What Makes You a Great Fit

We’re looking for people who:

Enjoy working with customers and creating great experiences

Are dependable, detail-oriented, and organized

Communicate clearly and work well with a team

Stay calm and efficient in fast-paced environments

Are eager to learn about cannabis products and the industry

Qualifications

• At least 21 years old

• High school diploma or GED required

• 1+ year of retail or customer service experience preferred

• Comfortable handling cash transactions and using POS systems

• Ability to lift up to 50 pounds occasionally

• Able to obtain a state Dispensing Organization Agent Identification Card after hire

Cannabis industry experience is helpful but not required—we’ll train the right candidate.

Why Work With Us

We’re proud to offer a supportive workplace where employees can grow within a rapidly expanding industry.

Benefits may include:

• Competitive employee product discounts

• Medical, dental, and vision insurance

• Paid time off and sick time

• Floating holidays

• Parental leave

• Employee assistance program

• Career development and advancement opportunities

• 401(k) plan

Work Environment

This is an active retail role that involves standing for extended periods, moving product throughout the store, and assisting customers throughout the day. Team members may occasionally use ladders or lift inventory as part of daily operations.

Schedule

Candidates must be available to work a flexible schedule based on business needs.

$18 - $18 an hour

• $18.00 per hour (non-exempt)

• Paid bi-weekly

If you’re excited about working in the cannabis industry and enjoy helping customers discover new products, we’d love to meet you.