Real-Time Transit Operations Controller

RTD - Regional Transportation District of Denver, CO (RTD); United States; On-site; USD 77,000 - 109,000; Full time

Benefits offered by this job

RTD Benefits

Job summary

Regional Transportation District (RTD) seeks a dedicated Controller to provide real-time operational oversight of our bus network. The role focuses on safe, efficient, and reliable service while maintaining continuous radio communications with Operators, Supervisors, Maintenance, and other personnel.

You will use CAD/AVL and other tools to track route adherence, adjust service levels, mitigate delays, and coordinate responses to incidents or disruptions in collaboration with internal and

Qualifications

• High school diploma or GED required.
• Associate’s degree in Business, Transportation, or a related field preferred.
• Additional technical training in transit operations or dispatch systems is desirable.

Responsibilities

• Monitor and control real-time bus operations, including Bus Operators, Service Supervisors, Transit System & Support (Bus), maintenance personnel, scheduled routes, special bus movements, and high-volume events.
• Coordinate with internal departments and external partners to ensure coordinated responses to service disruptions and efficient communication of operational updates.
• Prepare and review operational reports, correspondence, presentations, and other documentation related to bus service performance and incident response.

Skills

Real-time transit operations

CAD/AVL software

Emergency response coordination

Data analysis

Education

High school diploma or GED

Associate’s degree in Business, Transportation

Technical training in transit operations

Tools

CAD/AVL software

Data radio

Job description

Regional Transportation District (RTD) seeks a dedicated Controller to provide real-time operational oversight of our bus network. The role focuses on safe, efficient, and reliable service while maintaining continuous radio communications with Operators, Supervisors, Maintenance, and other personnel.

You will use CAD/AVL and other tools to track route adherence, adjust service levels, mitigate delays, and coordinate responses to incidents or disruptions in collaboration with internal and