Real‑Time Transit Operations Controller

Brightline Trains LLC; Miami (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Brightline Trains LLC is seeking an Operations Center Controller in Miami, Florida to ensure seamless train operations through real-time monitoring and coordination.

This role involves engaging with dispatch screens, facilitating communication across departments, and preparing service impact reports. The ideal candidate should have experience in an operations control center, basic proficiency in Microsoft tools, and the ability to work flexible hours.

Qualifications

• Two years of experience in a dispatching or operations control center environment.
• Basic proficiency in Microsoft Excel, Word, and email.
• Experience working nights, weekends, and holidays.

Responsibilities

• Monitor real-time train operations and dispatch communications.
• Anticipate service disruptions and develop recommendations.
• Prepare service impact reports including delays and cancellations.

Skills

Operational monitoring

Communication efficiency

Proficiency in Microsoft Excel and Word

Job description

Brightline Trains LLC is seeking an Operations Center Controller in Miami, Florida to ensure seamless train operations through real-time monitoring and coordination.

This role involves engaging with dispatch screens, facilitating communication across departments, and preparing service impact reports. The ideal candidate should have experience in an operations control center, basic proficiency in Microsoft tools, and the ability to work flexible hours.