Real-Time Payments Risk & Fraud Specialist

Socket.dev; United States; Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Benefits cafeteria budget

Remote-first + tech support + coworker

Team events (online/offline/offsite)

Learning culture with internal courses

Job summary

GR8_TECH is seeking a hands-on Payment Operations Analyst to protect financial flows and optimize real-time risk decisions across deposits, withdrawals, and payments.

You’ll analyze transactions, review high-risk cases, and document risk actions while collaborating with Finance, Tech, Support, and Fraud teams. Night shifts are required in a rotating schedule; prior experience in FinTech or iGaming risk is a plus.

Qualifications

• 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations (FinTech/iGaming/E-commerce).
• Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure.
• Proven experience working with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments.
• Strong ability to multitask and prioritize urgent, high-value alerts based on financial impact.
• Decisive judgment with the confidence to execute fast, high-stakes decisions under pressure.
• Clear cross-team communication skills to explain complex risk rationale concisely.
• Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
• Readiness to work in a rotating shift schedule, including night shifts.

Responsibilities

• Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies, suspicious behavior, and operational errors.
• Review high-value and high-risk transactions in real time, making firm, evidence-based approve/decline decisions to control financial exposure.
• Identify payment fraud indicators, potential chargeback risks, payment method abuse, and mismatches between deposit sources and withdrawal destinations.
• Investigate complex payment cases involving failed, pending, unusual, or declined transactions across various payment methods.
• Manage multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities.
• Maintain clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions.
• Distinguish root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues.
• Identify operational friction, missing rules, or system logic gaps and submit structured feedback to improve risk tool setups.
• Respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness.
• Communicate transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams.
• Follow cases through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorization is required.

Skills

Payment operations

Transaction monitoring

Fraud prevention

Risk operations

Alert-based risk consoles

Cross-team communication

English communication

Night shift readiness

Tools

Alert-based risk consoles

Analytical tools

Payment back-office systems

Job description

GR8_TECH is seeking a hands-on Payment Operations Analyst to protect financial flows and optimize real-time risk decisions across deposits, withdrawals, and payments.

You’ll analyze transactions, review high-risk cases, and document risk actions while collaborating with Finance, Tech, Support, and Fraud teams. Night shifts are required in a rotating schedule; prior experience in FinTech or iGaming risk is a plus.