Real-Time EOC Crisis & Security Specialist

Victoria's Secret; Reynoldsburg, Northern (OH, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Victoria's Secret is seeking an Emergency Operations Center Specialist DC4 in Reynoldsburg, OH, on-site, full-time for a rotating 3rd shift. The role supports 24/7 crisis monitoring, incident coordination, and risk management across the enterprise, including security systems, alerts, and international travel safety.

The EOC operates in a fast-paced environment, requiring timely escalation, precise reporting, and collaboration with stores and home office partners to safeguard people, product, and

Responsibilities

• Serve as primary intake for enterprise security and crisis-related calls, documenting incident information.
• Act as initial responder for security and crisis incidents, triaging and escalating to leadership.
• Monitor internal systems, OSINT, media, and vendor feeds for threats and maintain situational awareness.
• Track building security systems (access control, alarms, CCTV) and coordinate with partners for resolution.
• Provide clear guidance in high-stress situations and generate timely incident reports for leadership.
• Support crisis management, risk escalation, and international travel safety monitoring.
• Perform additional duties to sustain 24/7 operations.

Job description

Victoria's Secret is seeking an Emergency Operations Center Specialist DC4 in Reynoldsburg, OH, on-site, full-time for a rotating 3rd shift. The role supports 24/7 crisis monitoring, incident coordination, and risk management across the enterprise, including security systems, alerts, and international travel safety.

The EOC operates in a fast-paced environment, requiring timely escalation, precise reporting, and collaboration with stores and home office partners to safeguard people, product, and