Real-Time Crime Center Intelligence Analyst

City of Atlanta, GA; Atlanta (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Atlanta is seeking Real Time Crime Center Intelligence Analysts within the Atlanta Police Department’s RTCC to provide lifesaving information from video feeds, license plate data, and integrated sources to first responders.

Analysts will monitor RTCC software, run video searches, and support investigators with data retrieval for diverse criminal investigations, while upholding strict confidentiality and professional standards under supervision.

Qualifications

• Must operate highly technical monitoring equipment and manage information Security programs.
• Clear understanding of criminal offense elements and evidentiary value in RTCC data.
• Detail-oriented approach to gathering information and beyond locating crime occurrences.
• Demonstrated initiative to handle multiple assignments and meet deadlines.
• Professional discretion and ability to maintain confidentiality.

Responsibilities

• Manage collection of criminal intelligence data for entry into storage systems.
• Monitor RTCC software for alerts and respond as needed.
• Monitor police dispatch frequencies and assist with issues.
• Complete incident and after-action reports as needed.
• Identify suspicious activity and support effective responses.
• Operate and monitor surveillance cameras and related programs.
• Ensure equipment operates to standards and report issues.
• Collaborate with sworn law enforcement and maintain confidential information.

Skills

Technical monitoring equipment

Information security programs

Attention to detail

Multitasking and deadlines

Discretion and confidentiality

Verbal and written communication

Calm under pressure

Education

High school diploma

GCIC/NCIC certification

College degree preferred

Tools

RTCC software suite

Job description

The City of Atlanta is seeking Real Time Crime Center Intelligence Analysts within the Atlanta Police Department’s RTCC to provide lifesaving information from video feeds, license plate data, and integrated sources to first responders.

Analysts will monitor RTCC software, run video searches, and support investigators with data retrieval for diverse criminal investigations, while upholding strict confidentiality and professional standards under supervision.