Real Time Crime Center Analyst

City Of Atlanta Careers; Atlanta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

City of Atlanta is seeking Real Time Crime Center Intelligence Analysts to support first responders with video feeds, license plate reader data, and integrated sources. You will analyze video searches for investigations and coordinate with investigators to retrieve data as needed.

Shifts run 24/7; overtime may be required. Strong communication, discretion, and integrity are essential for safeguarding confidential information.

Qualifications

• Must have ability to operate highly technical monitoring equipment and manage information security programs.
• Must understand criminal offense elements and assess evidentiary value of data in RTCC platform.
• Detail-oriented approach to gathering information and ability to prioritize assignments.

Responsibilities

• Manages collection of criminal intelligence data for entry into information systems.
• Monitor RTCC software suite for alerts and respond as needed.
• Monitor police dispatch frequencies and assist when issues arise.
• Complete incident and after-action reports as needed.
• Operate and monitor surveillance cameras and programs.

Skills

Clear communication

Detail-oriented

Independent judgment

Technical monitoring

Education

High school diploma

Tools

RTCC software suite

Surveillance programs

Job description

General Description and Classification Standards

Real Time Crime Center Intelligence Analysts provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources.

This position falls under the Atlanta Police Department's Real Time Crime Center (RTCC). In summary, Real Time Crime Center Intelligence Analysts support provide lifesaving information to first responders in the form of video feeds, license plate reader information, and other integrated data sources. RTCC Intelligence Analysts will also analyze and provide investigators with video searches and data retrieval for all types of criminal investigations.

Supervision Received

Will work under direct supervision of a shift supervisor along with an operations commander but is expected to operate autonomously and report out their actions if needed. May act as a training lead for other Analysts when a new employee is assigned to the unit.

Responsibilities

Essential Duties and Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.

• Manages the collection of criminal intelligence data for entry into information storage and retrieval systems.
• Monitor RTCC software suite for automatically generated alerts and respond if needed.
• Monitor police dispatch frequencies and offer assistance as issues arise.
• Complete incident reports and after-action reports as needed.
• Familiarity with the layout video surveillance grid and be aware of the threats and challenges various precincts are facing.
• Understand emergency procedures and evacuation procedures for multiple public venues.
• Identify suspicious criminal activity and assist in effective response.
• Operate and monitor internal and external surveillance cameras and state of the art surveillance programs.
• Ensure all components of the Real Time Crime Center surveillance equipment are operating according to expected standards and protocols and report issues as needed.
• Effectively maneuver multiple surveillance cameras to obtain a better understanding of a situation, document events, and assist with investigation regarding suspicious activity, property damage, acts of violence, etc.
• Work closely with sworn law enforcement
• Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information.
• May perform other duties as assigned.

The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

Qualifications

Knowledge Skills and Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully, it is not an exhaustive list.

• Must have the ability to effectively operate highly technical monitoring equipment as well as ability to manage information and technical security programs.
• Must have clear understanding of criminal offense elements and display ability to determine evidentiary or tactical value of data presented in the RTCC platform.
• Must have detail-oriented approach to gathering information and ability to think beyond simply the location of crime occurrence.
• Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
• Professional, articulate and able to use good independent judgment and discretion.
• Must have proven ability to maintain correspondence, discussions and materials in strictest confidence.
• Must be able to work overtime as needed.
• Must be able to maintain a calm, professional and courteous composure when dealing with unusual and stressful circumstances.
• Outstanding verbal and written communication skills required with the ability to successfully interact at all levels of the organization while functioning as a team player.
• Develop a system to identify, document and track potential threatening individuals, vehicles, and situations that could assist the Police Department in solving crimes.
• Maintain the confidentiality of policy and procedure documentation, emergency response and notification information, administrative material and database information.
• Become familiar with Atlanta Police Department signals and codes used by Police Officers via the radio.
• Be familiar with and comply with the Georgia Open Records Act.

Minimum Qualifications

Education and Experience

• High school diploma (or equivalent) required.
• Two to five years of practical experience reviewing video footage, data mining, and experience with multiple software programs in a work environment required.
• Must have experience performing investigative research, developing criminal history and statistical reports, operating a computer and applicable software.
• Ability to pass a post-offer/pre-employment background check and drug and alcohol screening.

Licensures and Certifications

• Valid Driver's License from State of Residency.
• Certification through Georgia Crime Information Center (GCIC)/National Crime Information Center (NCIC) within three months of hire.

Preferred Requirements

College degree (especially in Criminal Justice) preferred and expected to be completed within two years of hire.

Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job.

NOTE: RTCC operates 24 hours a day, seven days a week. Shifts can be throughout the day albeit on a normal schedule. Analysts may be requested to work overtime hours or on their days off in special circumstances.

Lifting Requirements: Sedentary work: Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

It is the policy of the City of Atlanta "COA" that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran's status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.

Job Info

• Job Identification 34408
• Job Category Public Safety
• Posting Date 11/05/2026, 01:24 PM
• Apply Before 12/04/2026, 05:00 AM
• Job Schedule Full time