24/7 RTCC Dispatcher & Real-Time Operations

City of Conyers; Conyers (GA); On-site; USD 35,000 - 45,000; Full time

Job summary

The City of Conyers is seeking a dispatcher for the Real-Time Crime Center (RTCC) to monitor emergency calls, support field operations, and enhance public safety through real-time information dissemination. Candidates should have strong communication skills, multitasking abilities, and preferably experience in emergency services. This full-time role involves working various shifts and requires a high school diploma and completion of the Georgia Basic Communications Officer Training Course within six months of employment.

Qualifications

• Strong decision-making ability under pressure.
• Willing to learn about police dispatch procedures.
• Previously working in emergency services is preferred.

Responsibilities

• Monitor emergency calls and dispatch units based on call type.
• Operate within a Real-Time Crime Center for situational awareness.
• Provide information and support to victims and witnesses.

Skills

Emergency services knowledge

Communication skills

Critical thinking

Multitasking

Team collaboration

Education

High school diploma or equivalent

Georgia Basic Communications Officer Training Course

Tools

Computer-Aided Dispatch Systems (CADS)

Job description

The City of Conyers is seeking a dispatcher for the Real-Time Crime Center (RTCC) to monitor emergency calls, support field operations, and enhance public safety through real-time information dissemination. Candidates should have strong communication skills, multitasking abilities, and preferably experience in emergency services. This full-time role involves working various shifts and requires a high school diploma and completion of the Georgia Basic Communications Officer Training Course within six months of employment.