Real-Time Intelligence Center Analyst, (Program Specialist I, Grade 18)

Montgomery Co; Gaithersburg (MD); On-site; USD 70,000 - 110,000; Full time

Job summary

Montgomery County Police Department seeks an RTIC Analyst to enhance situational awareness and assist field units with real-time data. You will monitor calls for service, assess live information, and support investigations with intelligence coordination.

Requirements include a Bachelor's degree and one year in law enforcement or related fields; proficiency with Power BI, CAD, GIS, and ALPR systems is preferred. Remote work not specified; strong analytical skills are essential.

Qualifications

• Bachelor's degree in any field; substitutions allowed for advanced degree.
• One year of law enforcement, intelligence, or emergency operations experience.
• Experience with IT tools (Excel, Word, PowerPoint, SQL, Power BI).
• Experience in real-time intelligence or RTIC environments preferred.
• Ability to develop SOPs, training materials, or operational protocols.

Responsibilities

• Gather and research ancillary information and criminal intelligence.
• Oversee intake, analysis, and distribution of real-time data (video, ALPR, CAD).
• Communicate with law enforcement via radio, email, and phone to relay incidents.
• Summarize suspects and vehicles related to crime trends.
• Provide real-time intelligence to agency personnel and outside partners.
• Coordinate with staff to align support with operational priorities.
• Develop leads and hypotheses from investigations.
• Review news and social media for relevant data.
• Support events and emergency operations with real-time coordination.

Skills

RTIC operations

Intelligence analysis

Data visualization

Communication skills

Criminal data analysis

Real-time information management

Analytical reasoning

Team collaboration

Problem solving

Education

Bachelor's degree

Tools

Power BI

CAD systems

SQL Server Reporting Services

GIS

Video management systems

Job description

WHO WE ARE

The Montgomery County Police Department (MCPD) is made up of approximately 1,200 sworn officers and approximately 800 support personnel. The Police Department was established in 1922, and today is responsible for providing service to a County with a population of over one million people.

WHO WE ARE LOOKING FOR

• Has knowledge of the operations, rules, regulations and procedures related to a law enforcement agency and its operations, practices, and information management systems.
• Has extensive knowledge of criminal investigation principles, techniques, and procedures.
• Has knowledge of the methods and techniques of fact finding, analysis, and resolution of problems.
• Has knowledge of computer operations and law enforcement technologies.
• Has substantial critical and creative thinking skills and can successfully apply inductive and deductive reasoning.
• Can apply logic and sound judgment to all aspects of job duties.
• Can self-manage time and complete competing tasks effectively and efficiently.
• Is detail oriented.
• Is willing to work a flexible schedule that may require shift work including evenings, weekends, holidays and understands that on-call availability during critical incidents or emergencies may be required.
• Is able to work in a fast-paced, high-pressure environment with competing and shifting priorities.
• Has experience searching, compiling data and preparing technical reports, recommendations, correspondence, and presentations.
• Has experience working in a Real Time Crime Center, Fusion Center, or similar intelligence environment.
• Can extract pertinent information from law enforcement reports and databases and other applications.
• Has experience with data visualization and intelligence analysis tools.
• Can effectively communicate orally and in writing to exchange and/or present information.
• Can develop and recommend improvements in procedures from data studies and lessons learned.
• Can learn and operate emerging technologies/software related to crime and intelligence analysis and real time operations.
• Can establish and maintain effective working relationships with others.

The Real Time Intelligence Center (RTIC) aids patrol and investigative units by utilizing available technology and information systems to furnish situational awareness to officers as they respond to calls for service and provide investigative support. This RTIC Analyst position enhances situational awareness and operational effectiveness for the County by proactively monitoring calls for service and live information sources in order to supply real-time assistance to responding officers. This allows for a tailored approach to police response and ensures the timely collection, analysis and dissemination of critical real-time data and intelligence to support field operations, investigations and public safety initiatives. The position utilizes law enforcement technologies to coordinate crime-solving efforts and to support ongoing investigations, and police requests.

Duties include:

• Gathering, collecting and researching as much ancillary information and criminal intelligence as possible regarding open calls for service, incident reports, and special details/operations.
• Oversee the intake, analysis, and distribution of real-time data, including video feeds, automatic license plate reader (ALPR) alerts, CAD data, and other intelligence sources.
• Communicate with law enforcement professionals via police radio, emails, messaging, phone calls, and other mediums to convey information related to active incidents or post-incident investigations.
• Summarizes information on suspects and vehicles associated with crime trends.
• Provides related intelligence and real-time crime information to agency personnel and outside agencies.
• Coordinate with sworn and professional staff employees to align intelligence support with operational priorities.
• Develops leads, associations, and hypotheses based on information gathered in criminal or intelligence investigations.
• Reviews news, social media, and other public information sources to extract relevant data for law enforcement awareness and intelligence gathering.
• Support special events, critical incidents, and emergency operations with real-time intelligence coordination.
• Performing other duties as assigned.

Experience: One (1) year of experience in law enforcement, criminal investigation, intelligence, emergency operations or a field directly related to the assignment.

Education: A Bachelor's Degree in any field.

Substitutions: An advanced degree may be substituted for experiential or educational requirements. Additional experience may be substituted for the Education Requirement.

1. Experience collecting, collating and analyzing crime data and information, both real-time and historical, to develop options and/or logical conclusions to difficult issues to ensure the timely dissemination of intelligence to support field operations, investigations and public safety initiatives.

2. Experience with the criminal justice system, including an understanding of criminal investigation techniques and law enforcement investigation reporting procedures.

3. Significant experience with advanced skill in the utilization of information technology tools, (e.g., Microsoft Office products such as Excel, Word and PowerPoint, desktop publishing, Oracle, Microsoft SQL Server Reporting Services, Microsoft Power BI), Computer Aided Dispatch (CAD) systems, Automatic License Place Reader (ALPR) systems, Geographic Information Systems (GIS) and/or video management systems.

4. Experience contributing to the development, refinement, or implementation of Standard Operating Procedures, training materials, or operational protocols within an intelligence, public safety, or Real Time Crime Center environment.

5. Experience supporting teammates and providing guidance on analytical techniques and software platforms used in real-time intelligence operations.