Associate Analyst

UNC Charlotte; Charlotte (NC); On-site; USD 54,000 - 63,000; Full time

Job summary

UNC Charlotte Police and Public Safety seeks a Real Time Information Center (RTIC) Associate Analyst to provide real-time intelligence, analytical support, and situational awareness. You will monitor incidents using public safety technologies, intelligence systems, and data analysis tools to assist police operations, emergency response, and campus safety initiatives.

You will generate intelligence products, support critical incident response, and coordinate emergency communications, helping

Qualifications

• Bachelor’s degree in a relevant field (see education above).
• At least one year of experience in a law enforcement, public safety dispatch, or related real-time information environment.
• Equivalent combinations of education and experience may be considered.

Responsibilities

• Provide Real-Time Operational Intelligence: monitor and disseminate information to support police operations and campus safety initiatives.
• Support Critical Incident Response: deliver real-time situational awareness to officers, investigators, and leadership during emergencies.
• Monitor Public Safety Technologies: use surveillance, CAD, and databases to identify threats and support decision-making.
• Conduct Intelligence and Investigative Research: collect and analyze intel, open-source data, and digital evidence for leads.
• Support Patrol and Investigative Operations: provide intelligence to responders to improve outcomes.
• Coordinate Emergency Communications and Notifications: prepare and disseminate safety alerts and updates.
• Develop Analytical and Intelligence Products: create bulletins, reports, and trend analyses.
• Facilitate Information Sharing and Interagency Coordination: liaise with campus and external agencies.
• Maintain Public Safety Information Systems and Records: administer safety tech systems with compliance.
• Support Special Events and Campus Safety Operations: provide intel support for events and operations.

Skills

Crime analysis

Emergency communications

RTIC operations

Public safety technology

Emergency management

Education

Bachelor’s degree in Criminal Justice, Criminology, Emergency Management, Cyber Security, Information Systems, Data Analytics, GIS, Public Administration, Homeland Security, or related field

Job description

Please see Special Instructions for more details.

• If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

Typical University hours are Monday - Friday, 8:00 am - 5:00 pm. The hours for this position may vary and will be determined by the hiring supervisor.

Hours per week 40

FLSA Status

FLSA Status Exempt

Division

Division Business Affairs

Department

Department Safety & Security (Adm)

Work Location

Work Location Police and Public Safety - Real Time Information Center

Salary Range

Salary Range $54,249 - $63,000

Primary Purpose of Department

The primary mission of Police and Public Safety is to provide a safe and secure environment supporting the University’s pursuit of research and academic excellence. Our highly dedicated law enforcement professionals continually strive to reduce crime, accidents, and loss of property through investigative processes and effective community partnerships.

Primary Purpose of Position

The primary purpose of the Real Time Information Center ( RTIC ) Associate Analyst position is to provide real-time intelligence, analytical support, and situational awareness for the UNC Charlotte Police and Public Safety Department. This position utilizes advanced public safety technologies, intelligence systems, and data analysis tools to monitor incidents, identify threats, support criminal investigations, coordinate emergency communications, and deliver actionable information to officers, university leadership, and public safety partners. The RTIC Associate Analyst enhances campus safety by supporting proactive decision-making, critical incident response, emergency management operations, and intelligence-led policing efforts across the university.

Summary of Position Responsibilities

Provide Real-Time Operational Intelligence
Monitor, analyze, and disseminate information from public safety technology systems, law enforcement databases, and intelligence resources to support police operations, emergency response activities, and campus safety initiatives.

Support Critical Incident Response
Provide real-time situational awareness and actionable intelligence to police officers, investigators, emergency management personnel, university leadership, and public safety partners during emergencies and significant incidents.

Monitor Public Safety Technologies
Utilize integrated surveillance systems, computer-aided dispatch systems, criminal justice databases, emergency notification platforms, and related technologies to identify threats, monitor incidents, and support operational decision-making.

Conduct Intelligence and Investigative Research
Collect, evaluate, analyze, and disseminate criminal intelligence, open-source intelligence, social media information, and operational data to identify emerging threats, crime patterns, and investigative leads.

Support Patrol and Investigative Operations
Provide responding personnel with relevant intelligence, including suspect information, vehicle data, video evidence, location histories, and officer safety considerations to enhance response effectiveness and investigative outcomes.

Coordinate Emergency Communications and Notifications
Prepare and disseminate emergency notifications, safety alerts, situational awareness updates, and operational communications to support emergency response efforts and keep the university community informed.

Develop Analytical and Intelligence Products
Prepare intelligence bulletins, analytical reports, incident summaries, trend analyses, timeline logs, and digital evidence packages to support investigations, crime prevention initiatives, and executive decision-making.

Facilitate Information Sharing and Interagency Coordination
Coordinate the exchange of information between university departments and local, state, and federal public safety agencies to support investigations, emergency management activities, and critical incident response operations.

Maintain Public Safety Information Systems and Records
Support the administration of public safety technology systems, intelligence databases, and digital evidence platforms while ensuring compliance with applicable laws, policies, and information security requirements.

Support Special Events and Campus Safety Operations
Provide intelligence support, operational coordination, and situational awareness for university events, emergency management activities, and other public safety operations requiring enhanced monitoring and resource coordination.

• Bachelor’s degree in Criminal Justice, Criminology, Emergency Management, Cyber Security, Information Systems, Data Analytics, Geographic Information Systems ( GIS ), Public Administration, Homeland Security, or a related field;
• At least one year of experience in a law enforcement agency, public safety dispatch center, military intelligence unit, real-time crime center, fusion center, or corporate security operations center.
• Equivalent combinations of education and experience may be considered.

Preferred Education, Knowledge, Skills and Experience

• Crime analysis or intelligence analysis
• Emergency communications or dispatch operations
• Real-Time Crime Center ( RTCC / RTIC ) operations
• Public safety technology administration
• Emergency management or critical incident coordination
• Higher education or campus public safety environments

Necessary Certifications/Licenses

Must possess or obtain full DCI / NCIC certification within six (6) months of employment.

Preferred Certifications/Licenses

• DCI / NCIC Certification
• FEMA IC S / NIMS coursework
• Crime Analysis certifications
• IALEIA or related intelligence certifications

Special Notes to Applicants

• If there is a document you feel is relevant to this position that you would like reviewed with your resume and application, you may upload it to the "Other Documents" section of the Applicant Documents.
• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your resume reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.

If time-limited please indicate appointment end date

9201 University City BlvdCharlotte, NC 28223