Real-Time Corporate Travel Concierge (Remote)

American Express; City of Albany (NY); Remote; USD 28,000 - 41,000; Part time

Benefits offered by this job

Performance-based incentive program

Comprehensive benefits package

Job summary

American Express is seeking a Travel Counselor specializing in corporate travel support based in Albany, USA. The role involves planning and organizing travel itineraries while providing exceptional service to clients over phone, email, and chat.

Applicants should have experience in corporate travel, excellent communication skills, and the ability to work independently. The position offers a performance-based incentive program and a comprehensive benefits package.

Qualifications

• Experience in corporate, VIP, or luxury travel planning.
• Proficient phone etiquette with a strong focus on customer satisfaction.
• Flexible, proactive, and able to take initiative.

Responsibilities

• Plan and organize all aspects of corporate itineraries.
• Act as the primary point of contact for clients.
• Provide exceptional customer service.

Skills

Experience in corporate, VIP, or luxury travel planning

Excellent verbal and written communication skills

Strong organizational abilities

Problem-solving and conflict-resolution skills

Job description

American Express is seeking a Travel Counselor specializing in corporate travel support based in Albany, USA. The role involves planning and organizing travel itineraries while providing exceptional service to clients over phone, email, and chat.

Applicants should have experience in corporate travel, excellent communication skills, and the ability to work independently. The position offers a performance-based incentive program and a comprehensive benefits package.