Real Estate Loan Processor/Closer I

State Employees Credit Union of New Mexico; Santa Fe (NM); On-site; USD 28,000 - 32,000; Full time

Job summary

State Employees Credit Union of New Mexico is seeking a Real Estate Loan Processor/Closer I in Santa Fe to support underwriting, prepare loan packages, and coordinate closings. You will work with loan officers to ensure accurate documentation and timely funding.

The role requires attention to detail, solid communication, and comfort with mortgage-related processes. This non-exempt position offers a structured hourly wage and opportunities to grow within the lending team.

Qualifications

• Excellent verbal and written communication skills are necessary.
• Strong math skills such as addition, subtraction, multiplication, division and percentages.
• Knowledgeable of office machines, computers, and Microsoft Office suite.
• Demonstrate patience, tact, enthusiasm and positive attitude toward all members, peers and general public.

Responsibilities

• Prioritize tasks to handle multiple transactions concurrently.
• Compile, analyze, and maintain organized files and reports.
• Check mortgage loan applications for missing information and potential errors.
• Prepare and send loan application packets to members.
• Order and review appraisals, income verification, title commitments and other documents for missing information and potential errors.
• Monitor underwriting progress and provide updates to loan officers and members.
• Enter accurate information into the mortgage loan origination software (LOS).
• Ensure deadlines for submissions, underwriting decisions, and closing are met.
• Review financial and credit data to structure a loan that meets the member's needs.
• Prepare loan packages for review and analyze appraisals and title commitments.
• Process and prepare closing disclosures on all real estate loan applications.
• Gather data for loan documentation, approval, and closing.
• Respond to borrower inquiries regarding the Closing Disclosure.

Skills

Verbal communication

Written communication

Math skills

Office software

Patience

Travel when needed

Education

High School diploma or GED

Job description

Position Title: Real Estate Loan Processor/Closer I

REPORTS TO: Real Estate Loan Supervisor

JOB STATUS: Non-Exempt

JOB GRADE 8: $20.00 - $23.53 Targeted Hourly Rate

This employee is responsible for answering basic real estate lending questions from members and for assisting in the perfection of all real estate mortgages, while directing member inquiries to the appropriate lending staff. Perform a variety of support duties related to the lending function.

All employees of State Employees Credit Union are proactive, results driven, and fully committed to the Credit Union's mission and vision. They strive to achieve the highest standards of excellence and consistently exceed the expectations established by Credit Union Management.

DUTIES/ RESPONSIBILITIES:

• Effectively prioritize tasks in order to handle multiple transactions concurrently.
• Compile, analyze, and maintain organized files and reports.
• Check mortgage loan applications for missing information and potential errors.
• Prepare and send loan application packets to members.
• Order and review appraisals, income verification, title commitments and other documents for missing information and potential errors.
• Request additional information for the underwriter and loan officer as needed.
• Monitor the underwriting process and providing updates to loan officers and members.
• Enter accurate information into the mortgage loan origination software (LOS).
• Ensure all deadlines for submissions, underwriting decisions, and closing are met.
• Review pertinent financial and credit data used to structure a loan request that meets the member's needs.
• Prepare loan packages for review, including analysis of appraisal and title commitments.
• Process and prepare closing disclosures on all real estate loan applications.
• Gather and collect data necessary for loan documentation, approval, and closing.
• Respond to any borrower inquiry regarding the Closing Disclosure. A full understanding of this document and the figures noted for its completion is critical.
• Review closing documents to ensure they were executed correctly prior to funding.
• Input HMDA reporting information into the LOS system prior to funding.
• Fund mortgage loans by performing the applicable wire transfer transactions, general ledger deposits, and similar for all mortgage loans.
• Send mortgages to appropriate county for recording immediately after funding; work with title companies to ensure the mortgage is recorded in a timely manner.
• Maintain an exception list of lacking documentation, being sure to clear exceptions as soon as possible, and request assistance from the real estate loan officer as needed.
• Purge loan files by destroying out of date or unnecessary loan documents.
• Prepare release of mortgages as needed.
• Process and file all loan declines.
• Understand compliance issues & attends training as they relate to Real Estate Loan Processor, including but not limited to Bank Secrecy Act; Reg P; Patriot Act, CFPB Regulations and SAFE Act.
• Stay apprised and monitor trends and developments in the local real estate market, as well as the changing rules and regulations pertaining to the real estate market.
• Performs other duties as assigned.

EDUCATION/ EXPERIENCE:

• Education or experience equivalent to a High School diploma or G.E.D certificate, in addition to some experience working in an office or administrative environment.
• Experience with lending or financial services a plus but not required.

REQUIRED SKILLS/ABILITIES:

• Excellent verbal and written communication skills are necessary.
• Strong math skills such as addition, subtraction, multiplication, division and percentages.
• Knowledgeable of office machines, computers, and Microsoft Office suite.
• Demonstrate patience, tact, enthusiasm and positive attitude toward all members, peers and general public.
• Job Related Travel – As required.

EDUCATION/ EXPERIENCE:

• Education or experience equivalent to a High School diploma or G.E.D certificate, in addition to some experience working in an office or administrative environment.
• Experience with lending or financial services a plus but not required.

GENERAL REQUIREMENTS:

• Works in a safety conscious manner which ensures that safe work practices are used in order not to pose a risk to self or others in the workplace.
• Adheres to policy on Drug Free Workplace.
• Complies with company policies and procedures and local, state and federal regulations.

PHYSICAL REQUIREMENTS:

• Physical Demands - Requires sitting for long periods of time, some standing, walking, kneeling, stooping, bending, lifting, grasping and fine hand coordination. Visual and aural acuity required.
• Finger and hand dexterity required.
• Must be able to lift 15 pounds maximum, with occasional lifting and/or carrying of objects weighing up to 10 pounds.
• Requires ability to remain calm under stressful situations.
• Must be able to access and navigate each department at the organization's facilities.

Great careers come with great benefits! State Employees Credit Union offers a highly competitive benefits package and a rewarding opportunity to grow with an organization that values its employees.

State Employees Credit Union of New Mexico is an Equal Opportunity Employer, including individuals with disabilities and veterans.